Sr Client Accounts Ops Analyst

DLA Piper LLP (US) is a leading global business law firm. We are committed to attracting, developing, and retaining the best people across our practice and business service groups. We are looking for collaborative, results oriented people who enjoy working in a fast paced environment and have exceptional problem solving skills.

If you are a highly talented Sr Client Accounts Ops Analyst, we want to hear from you!

This position is remote. However, candidates may be required on occasion to visit the local office when/if needed. Candidates must reside in a state where there is a DLA Piper office.

Relocation is available in accordance with firm policy.

Minimum Requirements:

• Bachelor’s degree from an accredited institution

• 5 years of business analysis or IT project management

• Excellent communication (verbal and written) and interpersonal skills are required to interact with various colleagues and business stakeholders

Preferred Requirements:

• Bachelor's degree in Business Administration, Accounting, Finance, or Business Process Management

• Experience preferably in a law firm environment

• Strong analytical skills

• Comfortable summarizing and communicating project scope and execution

• Strong attention to detail

• Proficient in Microsoft Office

• Advanced Microsoft Excel skills, including in use of Lookup and PivotTable functions

• Organized and a self-starter with the ability to handle a large number of projects at one time and meet multiple concurrent deadlines

What will your day look like?

In this role, you will interact with project stakeholders to understand business problems and define solution requirements. You will analyze business process and supporting systems and develop business cases, build metrics and perform reporting. You will document and communicate functional and system requirements and build process-flow diagrams. You will also support project management and reporting efforts and liaise with project participants and follow up routinely to ensure effective communication and completion of tasks.

You will also interface with IT and various departments to support execution of cross-functional project requirements and perform system testing and requirements validation. You will develop training programs to ensure consistent billing processes across the team and provide training to attorneys and staff as needed. You will apply best practices for effective communication and problem solving, create standardized department reports, analyze data and document areas requiring improvement. You will continually review internal processes for opportunities to improve efficiencies.

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