What are the responsibilities and job description for the Host/Runner position at Doña Magnolia?
Job Overview:
Join our team as a Host/Host and play a vital role in creating a welcoming atmosphere for our guests. We are looking for an individual with exceptional communication skills, a passion for hospitality, and a knack for providing top-notch customer service. As a Host/Host, you will be the first point of contact for guests, ensuring their dining experience starts off on the right note.
Duties:
- Greet guests with a warm and friendly demeanor upon arrival
- Manage reservations and seating arrangements efficiently
- Communicate effectively with guests to provide information on wait times and restaurant offerings
- Coordinate with servers and kitchen staff to maintain smooth dining operations
- Assist in maintaining cleanliness and organization in the dining area
- Handle guest inquiries and resolve any issues promptly and professionally
- Utilize POS systems such as Aloha POS to manage seating assignments and guest flow
- Uphold high standards of hospitality to enhance guest satisfaction throughout their visit
Qualifications:
We are seeking candidates with the following skills:
- Proficiency in phone etiquette to handle reservations and guest inquiries
- Strong communication skills to interact effectively with guests and team members
- Prior experience in hospitality or food service is preferred
- Knowledge of guest relations principles to ensure exceptional guest services
- Familiarity with POS systems for seating management and order processing
- Ability to work in a fast-paced environment while maintaining a positive attitude
- A background in hotel or customer service is advantageous
If you are enthusiastic about creating memorable experiences for our guests and thrive in a customer-centric environment, we invite you to apply for the Host/Host position. Join us in setting the stage for exceptional dining experiences at our establishment.
Job Types: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Physical Setting:
- Casual dining restaurant
- Fine dining restaurant
- Upscale casual restaurant
Shift:
- 4 hour shift
- Evening shift
- Night shift
Ability to Commute:
- Spokane, WA 99201 (Required)
Ability to Relocate:
- Spokane, WA 99201: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $19