What are the responsibilities and job description for the Receptionist position at DOCS Dermatology?
Company Overview
Dermatologists of Central States (DOCS) is one of the largest and most established dermatology practices in the nation. With more than 186 providers within 80 locations in 7 states, we have been serving patients for over 40 years. At DOCS, we strive to put the patient first with an emphasis on medical, surgical, and cosmetic dermatology. We provide easy access to high quality dermatologic care in an environment that is consistently friendly, convenient, courteous, and caring.
Summary
Medical Receptionists directly interact with patients collecting and providing information concerning the patients’ medical care. Receptionists also work closely with other staff to ensure effective communication.
Job Responsibilities
Dermatologists of Central States (DOCS) is one of the largest and most established dermatology practices in the nation. With more than 186 providers within 80 locations in 7 states, we have been serving patients for over 40 years. At DOCS, we strive to put the patient first with an emphasis on medical, surgical, and cosmetic dermatology. We provide easy access to high quality dermatologic care in an environment that is consistently friendly, convenient, courteous, and caring.
Summary
Medical Receptionists directly interact with patients collecting and providing information concerning the patients’ medical care. Receptionists also work closely with other staff to ensure effective communication.
Job Responsibilities
- Answering multi-line phones
- Greeting patients and vendors
- Signing patients in and out, obtaining insurance information and any other necessary data
- Data entry into EHR systems.
- Scheduling appointments on the phone and at checkout desks
- Collecting outstanding balances and copays
- Providing patients with support and guidance as needed
- Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.
- High School diploma or equivalent certificate
- Prior experience with medical terminology is a plus
- Ability to learn related center tasks and be of assistance to management and physicians
- Self-motivated to achieve the highest patient care and customer service standards
Not Your Average Receptionist Position!
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