Executive Administrator, CISO

DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world's #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives.

We are looking for a strategic, proactive, organized, dependable, flexible and people-driven Executive Administrator to support the Product & Technology team and broader organization. You'll assume a wide range of internal, day-to-day responsibilities as well as external customer- and partner-facing tasks, all of which will require coordination, prioritization, confidentiality, and a high EQ. Using your exceptional strategic and critical thinking skills, as well as your focused multitasking capabilities, you'll effectively and independently help to manage the executive's time, while proactively future planning, in order to make the team as efficient as possible and ensure smooth day-to-day business operations for the broader organization.

This position is an individual contributor role reporting to the Senior Director - Governance, Risk Management, Compliance (GRC).

Responsibility

• Perform administrative tasks including but not limited to calendar management, preparing meeting materials, presentations, and other collateral
• Arrange international and domestic travel and more
• Attend and participate in staff meetings, and other business meetings, as needed, to build an understanding of the 'Sign' function, the DocuSign Agreement Cloud and the Business in general, in order to more effectively and proactively manage priorities
• Take on, plan for, and execute small-to-medium-sized projects including but not limited to owning staff meeting agendas, content and follow-up items
• Liaise with program management and talent acquisition to track and execute against hiring plans, space and business planning
• Interface with the field and customer support teams to effectively triage and delegate incoming product and customer escalations to ensure effective and timely resolution
• Arrange and coordinate medium-to-large onsite, offsite, and virtual meetings, liaising with other departments as needed for event execution support, while helping to drive agenda, content, speakers, and follow-up items
• Arrange and coordinate logistics for customer meetings, conferences, and other events as necessary including both internal and external participants
• Conduct new vendor and purchasing requests, as needed, following through to ensure prompt processing, approvals, and payments
• Build and maintain cross-functional and cross-company relationships and leverage such relationships to execute all tasks efficiently and with the best interest of the department, company, and customers in mind
• Act as back-up to other Executive and Administrative Assistants in the Product & Technology organization as needed
• Perform other administrative related functions, delegated, or assigned

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Basic

• 4 years of administrative assistant work supporting VP-level executives or higher

Preferred

• Bachelor's degree or equivalent experience
• 3 years of experience assisting multiple executives in a Technology or R&D department
• Can thrive in an unstructured environment with minimal direction
• Able to manage multiple executives with different working styles
• Experience working at a rapidly growing company
• Experience and demonstrated success managing multiple priorities while working in remote environments and/or with remote executives
• Strong computer and software skills (Google apps, Zoom, Concur, Microsoft Outlook, Word, Excel, and PowerPoint)
• Excellent organization, attention to detail and ability to context switch between tasks and topics
• High level of integrity
• Excellent communication skills
• Enthusiasm, adaptability, and ability to navigate ambiguity and take action accordingly

Based on legislation in California the following details are for individuals who reside and would be working in California only: California pay range: $39.57/hour - $58.32/hour

This role is also eligible for bonus, equity and .

Working here

DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At DocuSign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including if you need accommodation to properly utilize our online system, you may contact us at .

If you experience any technical difficulties or issues during the application process, or with our interview tools, please reach out to us at for assistance.

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

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