What are the responsibilities and job description for the Front Desk Receptionist position at DOGTOPIA?
NEW location now open! Beautiful facility!
Work with dogs in a fun, upbeat & fast pace work environment!
Bring your dog to work? That’s right! Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized individual that will be the leader of the front desk & help out in the playrooms. This person should love dogs - and, upon successful completion of training, you can even bring YOUR dog to work with you!
Position Requirements:
Looking for outgoing and engaging personalities to operate our front reception! No prior dog experience is necessary. Training for this position will include training in large group, open-play canine management; however, the day to day responsibilities of this role will not include playroom management. Understanding of the playroom policies and procedures is important to the customer service role of this position and so every staff member must experience some training in the playrooms.
What we offer: Let’s look at what Dogtopia does for you!
- It’s always bring your dog to work day!
- Education in basic dog obedience and training - everyone is cross trained as a canine coach so that they understand what we do & how we do it!
- Fun, dynamic team culture with more than 100 locations
- Career progression based on performance
- Additional certification programs available
- Competitive wages with flexibility in scheduling
- Learn key skills related to customer service, teamwork, or even sales!
Now that we have the fun out of the way let’s get into what you can offer us.
Be sociable & energetic!
- Interact enthusiastically & politely with all customers! (Every day is the most exciting day EVER!)
- Communicate with potential & current customers through email, text, & phone calls in a professional way
- Checking in & out dogs as they come for daycare, boarding, & spa!
- Be knowledgable about pricing & services & be able to answer customer's questions thoroughly
- Cross train & be able to step in to help your team when needed.
- Caring for all furry friends as if they were a part of your family
- Understanding our Dogtopia-isms
The rules by which we, as Dogtopians, live by are:
We LOVE life unconditionally like a dog.
We STAY loyal to our pack.
We CHASE the absolute highest standards of safety.
We PLAY to our fullest potential.
We TREAT every day like It’s the Most Exciting Day Ever!
As the Front Desk, you are responsible for representing the team & Dogtopia as a whole. Front Desk is expected to present themselves professionally to customers, and also love dogs & be able to step in and help when needed. Dogtopia is setting the highest standards when it comes to safety and cleanliness to ensure the satisfaction of our customers, so our front desk is expected to do this as well! Please take a moment and watch this short video to learn more about the brand: https://www.youtube.com/watch?v=9FONo1u85eY
Visit https://www.dogtopia.com/thewoodlandsnorth/ for more information.
Job Types: Full-time, Part-time
Pay: From $10.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: Multiple Locations
