Account Representative - Level 1

Since 1972, “Helping others get what they want” has been the motto at Don Roberto Jewelers Company. This motto grew its roots in the soil of Don Roberto’s humble but ambitious beginnings. Don Roberto Jewelers opened its first store in downtown Stockton, California on September 1, 1972 catering to all walks of life. This is a tradition that continues even today, as our hard-working employees realize the importance of understanding and catering to each and every customer.

If you are someone that loves to interact with people or would like to learn how to interact with different individuals, then this is the job for you. Don Roberto Jewelers provides an excellent environment with extensive opportunities to hone in on your people and communication skills while providing room for growth within the company.

Purpose:
To provide the highest level of service, while collecting delinquent accounts in a professional manner
Duties and Responsibilities:

• Abide by all State and Federal laws, and company policy.
• Call customers with past due accounts and negotiate payment arrangement by phone. Locate customers with delinquent accounts.
• Document all conversations with customers.
• Follow up on " broken promises " in a timely manner. Achieve or exceed accounts worked quota.
• Accept payments; take credit applications. Perform other duties as assigned.

Essential Job Functions:

• Ability to endure long periods of sitting, standing and occasionally walking; lift and carry a maximum of 40 pounds;
• push and pull 100 pounds; climb, knee l, and reach on occasions. Use of ordinary conversation speech and hearing; field vision, color vision and acuity (far and near). Ability to operate a personal computer, printers, telephone, and other general office equipment; to communicate effectively in both written and oral forms; apply cognitive skills; work in a fast-paced environment.
• Ability to follow directions from a supervisor and carry out instructions.
• Ability to accept constructive criticism and interact effectively with coworkers. Ability to appear for work on time and to understand and follow posted rules and procedures.

Preferred Skills, Knowledge, and Abilities:

• Bilingual English/Spanish preferred.
• Six months collections or telemarketing experience, retail preferred.

Brand: Don Roberto Jewelers
Address: 2701 Ming Ave., #136, Bakersfield, CA 93304
Property Description: 16- Bakersfield
Property Number: 16

Job Types: Full-time, Part-time

Pay: $16.50 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekend availability

Work Location: One location

Salary : $17 - $22