What are the responsibilities and job description for the Closing Associate position at Donatos Pizza?
Closing Associates
Job description
POSITION SUMMARY:
Donatos’ associates are high-energy team players who are passionate about hospitality, exercised through serving our customers and producing the finest quality product. Our associates possess the highest level of integrity while being bold, passionate, and fun. The Closing Associate will develop positive working relationships and work as part of a team by helping others. Donatos Associates always maintain a professional appearance and exhibit a cheerful and helpful attitude, providing exceptional customer service.
ESSENTIAL RESPONSIBILITIES:
- Effectively closes the restaurant location
- Ensures restaurant cleanliness, cleans, and mops lobby, restrooms, and kitchen as needed
- Greets and warmly welcomes customers with a smile upon arrival, whether inside the lobby or at the drive-up window
- Performs job duties on front counter, drive-thru window, curbside pickup, food preparation stations (dough, make, sauce and cheese, etc) as required.
- Completes food preparation, stocking, and pre-topping pizzas (ready for revenue)
- Sets the next shift up for success by completing food prep, stocking prep-tables, and freezer pulls
- Accurately enters food orders into register, gives direction to the guest and creates a fun and friendly atmosphere
- Folds pizza boxes
- Effectively communicates with guests, co-workers, and managers in person or over the telephone
- Is hospitality driven and follows up with customers to ensure satisfaction
- Offers suggestive sell items to customers to complete the meal
- Offers to refill drinks, provides plates and napkins as needed and answers guest questions
- Accurately handles cash; gives guest correct change, balances register prior to and directly after the shift with Manager
- Follows all food safety guidelines including handwashing, illness reporting and cleanliness
- Follows detailed food recipes while completing subs, pizzas, and salads for guests
Availability Requirements
- Year-round Closing shift availability
- Close Shift - 4pm or 5pm to restaurant close (close time will vary by restaurant)
This Job Is:
Open to applicants under 18 years old, provided it is legally allowed for the job and location
MINIMUM REQUIREMENTS:
Education
- No requirements
Work Experience
- Customer Service experience is helpful but not required
Physical Requirements
- Must be able to perform the essential functions of this position safely while meeting productivity standards
- Able to stand and/or walk entire shift
- Able to lift up to 50 pounds occasionally
- Occasional bending and twisting
Company's website:
https://www.donatos.com
Job Types: Full-time, Part-time
Pay: $10.50 per hour
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Application Question(s):
- Can you work hours of 4pm or 5pm to restaurant close?
Shift availability:
- Night Shift (Required)
Work Location: One location