What are the responsibilities and job description for the General Manager position at DonutNV East Louisville?
Job Description
About the Role We are a growing mobile donut company based in Louisville, KY that offers its employees competitive wages, career growth and a fun work environment. We specialize in public, private, school and corporate events. Our mission is to make our customer’s day SWEET! DonutNV is a fun, quick-service mobile food concept. We make hot fresh mini donuts and fresh squeezed lemonade.
As the General Manager of DonutNV mobile unit, you will be the driving force behind our mobile donut shop's operations and development. Your daily leadership will ensure that we deliver outstanding customer experiences at every event and meet our established cost, quality, and delivery commitments. Key
Responsibilities: Operations Management:
● Oversee day-to-day operations of the mobile unit and commissary kitchen.
● Ensure cleanliness and maintenance of all equipment, and address any equipment issues promptly.
● Drive the mobile unit to events, assisting in setup and breakdown.
● Uphold strict adherence to health and fire regulations in food preparation and serving.
Inventory and Purchasing:
● Schedule and receive food and beverage deliveries, verifying product quality and quantity.
● Plan and purchase food for daily operations, maintaining required records including inventory.
Sales and Client Relations:
● Assist in selling and booking DonutNV events, establishing positive relations with corporate and private clients.
● Respond to customer preferences and complaints, ensuring a satisfactory customer dining experience.
Personnel Management:
● Hire, schedule, and manage mobile unit employees, maintaining high personnel performance standards.
● Ensure staff compliance with company, government, and customer policies, procedures, and regulations.
Required Qualifications and Skills:
● 2-3 years of experience in restaurant management
● Food Safe Certified
● Experience pulling trailers, boats, campers, etc.
● Valid driver’s license and personal transportation
● Availability to work days/nights, weekends, and/or holidays as per event schedule demands
● Ability to lift at least 25 pounds
Key Skills:
● Excellent verbal and written communication
● Service orientation and customer service skills
● Strong coordination and critical thinking abilities
● Proficient in management of personnel resources
Compensation & Benefits:
● We offer a competitive salary with experience and a performance-based monthly bonus program to reward the hard work and success of our team.
● We offer paid time off and holiday pay for full time employees
Company Description