What are the responsibilities and job description for the Store Manager position at Dotway for EasyHiring?
We are a recruiting company EasyHiring looking for candidates for the position of Store Manager for our partners
Overview
As a Store Manager ("SM"), you will assist in managing overall store performance by overseeing account management and recovery processes and providing an unmatched positive customer service experience. Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a key contributor in achieving the store's success. While you're helping your team and the business grow, we'll provide you with ongoing and comprehensive training and development programs to take your career to the next level.
Responsibilities
Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition.
Work to grow your store by leveraging business-to-business partnership opportunities, obtaining referrals, participating in and hosting in-store and community events.
Coach and develop Team Members and assist with employee management and training in order to maximize the team's potential.
Assist in managing overall store performance by meeting Key Performance Indicators (KPIs) and tracking, analyzing, and training Team Members on various performance reports.
Maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.
Oversee account management and recovery processes while maintaining a focus on customer service to prevent loss and charge off accounts. Partner with vendors on auctions, vehicle sales, and moving consignment.
Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.
Assist in running the store and day-to-day operations in the absence of the General Manager.
Utilize personal vehicle to complete bank deposits and other Company business throughout the workday.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.
Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week.**
Qualifications
High School Diploma or equivalent required
Minimum 2 years of experience and proven success in a supervisory or leadership role
Excellent verbal and written communication skills
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)
Ability to work phone, Point of Sale, Microsoft Office, and other systems
Must be at least 18 years of age (19 in Alabama)
Ability to successfully pass a criminal background check required, including motor vehicle report, and other background checks as required (certain state and local applicant exemptions may apply)
Physical demands for this position frequently include: the ability to remain in a stationary position, move about freely inside and outside of the store, and the operation of mechanical controls, such as a keyboard
Preferred Qualifications
Associate degree or higher
Prior leadership experience in a sales or customer service-oriented position
Experience in retail, sales, or financial industry
Bilingual English/Spanish is a plus and may be required for certain locations
Our Benefits Include
A comprehensive new hire training program designed to help set you up for success
Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
Paid On-The-Job Training & Professional Development Programs
Multiple coverage levels for Medical, Dental, & Vision
Group Health & Wellness Program, plus special savings on retail items, travel, entertainment, and more through TMX Perks
Traditional 401(k) and Roth 401(k) with Company match
Flexible Spending Accounts
Basic and AD&D Life Insurance
Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance
Paid Time Off (Accrue 12 days per calendar year plus 1 additional day for each year of service after the first year of employment)
5 Day Work Week & Closed on Sundays
Diverse Culture and Inclusive Environment
Job Type: Full-time
Salary: $158.86 - $191.31 per day
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
- 3 years
- 4 years
- 5 years
Weekly day range:
- Monday to Friday
Ability to commute/relocate:
- Savannah, GA: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Leadership: 2 years (Required)
- Sales: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $159 - $191