Job Posting for Quality Assurance Analyst l at Dovenmuehle Mortgage, Inc.
Performs quality assurance activities of departmental files and processes to ensure compliance with organizational standards and applicable regulations.
Essential Functions and Duties:
Perform quality assurance audits and reviews as assigned; audits and reviews may apply to verbal and/or written communications and documentation.
Review and prepare quality assurance files and timelines as assigned.
Monitor audits for completion.
Assist in planning, testing, and reporting phases of departmental quality initiatives.
Perform systems and reports reconciliations.
Analyze findings for trends and prepare and present reports and make recommendations for appropriate corrective actions; collaborate with applicable departments to analyze necessary process or procedure changes.