Process Automation Manager

Job Description:

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile, and live events. Dow Jones has produced unrivaled quality content for more than 125 years and today has one of the world’s largest news gathering operations globally. It produces leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Factiva, Barron’s, MarketWatch, Financial News, DJX, Dow Jones Risk & Compliance, Dow Jones Newswires, and Dow Jones VentureSource. Dow Jones is a division of News Corp (NASDAQ: NWS, NWSA; ASX: NWS, NWSLV).

Global Finance Operations

The Global Finance Operations (GFO) team is an organization established within Dow Jones to support the global finance operations of Dow Jones and some NewsCorp entities. GFO provides value by developing and delivering a suite of business solutions and support services that are valued by our internal and external customers. GFO delivers services by leveraging global best practices, a global delivery model, a service-oriented process improvement culture, operational transparency, and metrics.

The vision of GFO is to continue to be recognized as a world-class global business services organization driven by the desire for excellence in its people, business solutions, execution, and partnerships with internal customers.

GFO strives to be a champion in developing a continuous improvement culture that other parts of the organization recognize and seek out for business support. We are developing a performance-based culture supported by tools, training, and well-defined accountability, where people can build their career or prepare for a role in the wider business or elsewhere within GFO. We seek individuals who can enhance our team with their knowledge, skills, innovation, collaboration and “can do” attitude.

Position Title: Process Automation Manager

Location: Princeton, NJ (hybrid)

Reports To: Project Manager, GFO

Position Overview

The Process Automation Manager (PAM) collaborates with Global Finance Operations subject matter experts to review business processes and related pain points, then identify potential opportunities for process automation efficiencies. The PAM will work closely with the Senior Vice President’s direct leadership team to gauge direction, align on areas of focus, work through project plans, and execute changes, all while ensuring minimal disruption and optimal effectiveness. Ultimately, the PAM will build end-to-end solutions that automate and streamline processes. These improvements may reduce costs, increase efficiencies, improve effectiveness, elevate customer service, and/or reduce risk and exposure. While this role is based around tools available, robotics process automation (RPA) is not out of scope, and the PAM is expected to spearhead this.

Position Responsibilities

• Develop deep knowledge of Dow Jones’s processes and products
• Conduct business process analyses and needs assessments
• Provide input to cost/benefit analyses
• Review current processes, understand flows and outcomes, and build requirements to help assess the “after” state
• Develop and configure revised/new workflows based on said requirements
• Explore all possible options to improve processes and determine the best, safest, and most effective way forward
• Review and make cases for potential robotics enhancements
• Provide solutions in areas of technical support, training, data integrity, and information security
• Work with the Project Management Team to align on projects, identifying which existing solutions can be fixed/automated and which must be replaced
• Work with the SLT and SMEs to ensure process changes are appropriate, effective, and well documented
• Work with various business stakeholders within and outside of GFO to plan and develop the deployment of any automation including requirements gathering, developing, debugging, and testing
• Communicate clearly and concisely, both in writing and verbally, with internal GFO, external business, and leadership

**The above is not an exhaustive list of responsibilities as this is an emerging role.

Key Qualifications

The ideal candidate will have the following experiences/capabilities:

• Willingness and ability to work on-site in the Princeton, NJ office up to three days per week
• Minimum two years of process automation experience (ideally, but not necessarily, in the finance space) that includes performing business analyses to identify problems and/or opportunities for improvement, then creating the future solution state
• Experience with automation software such as Alteryx, Knime, Tableau Prep, and/or other ETL tools/solutions
• Coding/development experience as part of work projects utilizing Python, R-script, JavaScript, and/or SQL
• Experience with data management, reporting, and dashboards
• Advanced use of Excel formulas, macros, pivots, and other functions
• Ability to understand existing Excel data transformations and to transition to more automated methods
• Strong interpersonal and communication skills with experience:
• presenting to a variety of audiences
• engaging with all levels of management
• explaining abstract concepts to stakeholders
• advocating for continuous improvement with a positive approach
• Awareness of RPA design patterns and practices
• Ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution
• Ability to listen and understand complex processes utilizing many systems and processes
• Ability to think outside of the box
• Experience successfully managing multiple high priority projects at once
• Ability to create training material and provide training across all levels
• BS/BA degree in Finance, Economics, Business, Computer Science, Information Systems, or other relevant field (progressive work experience in lieu of degree is acceptable)
• Experience with the following tools is preferred:
• Google Workspaces
• SAP
• Peoplesoft
• Workday
• Salesforce

Dow Jones , Making Careers Newsworthy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com. Please put “Reasonable Accommodation" in the subject line.

To enter one of our US based offices: Any offer of employment is contingent on providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.

Business Area: FINANCE

Job Category: Finance Group

Union Status:

Non-Union role

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.

Req ID: 34932