What are the responsibilities and job description for the Transportation Operations Manager position at Downtowner?
About this Job
Downtowner was chosen by the Town of Leadville to provide a new public transit service within the Town of Leadville, CO. The service will utilize non-CDL vehicles to provide dynamic, fixed route transportation to residents and visitors. Downtowner is looking to hire an operations manager to oversee day to day activities.
The operations manager will receive on the job training from an experienced Downtowner representative. The service will utilize company owned vehicles and equipment. Drivers will be W-2 employees of Downtowner.
About the Operation
The service will will function primarily as a fixed route transportation service, however passengers may request drivers to deviate slightly from their route to pick them up at their door. Drivers will use our non-CDL company shuttles and devices to complete their routes during their shifts. When a driver shows up for their shift, they will hop in one of our shuttles, and login to the driver device located in the vehicle. The fleet will be a total of 2 vehicles, with a maximum of 1 vehicle in operation. We are expecting the driver team to consist of roughly 2-3 employees. Drivers will be paid $24/hr. Operations Manager will have the opportunity to drive regularly, during which time they will be paid the $24 per hour driver wage, on top of their weekly salary.
Operation Hours
8AM-5PM Monday-Friday
Start Date
09/01/2024
Responsibilities
- Initial and ongoing driver hiring, training & scheduling
- Day to day oversight of drivers
- Fill in for drivers who call out last minute
- Create and maintain a positive work environment
- Van inspection and maintenance scheduling (maintenance will be performed by an auto shop)
- Respond to rider feedback
- Correspondence with the Town of Leadville
- Review service level metrics and driver performance
Qualifications
- Experience in guest services
- Experience managing a small team
- Experience in transportation or shuttle services
- Good communication skills
- Comfortable with technology
- Good problem solving skills
- Self starter
Compensation
- Salary: $39,000-$51,480
- Benefits: Full healthcare
- Any driving hours will be additional pay at $24/hr
Job Types: Full-time, Part-time
Pay: $39,000.00 - $52,000.00 per year
Expected hours: 30 – 50 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $39,000 - $52,000