What are the responsibilities and job description for the Front Desk position at Dr. D J Dailey?
Duties
-Dental background is a plus
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Provide information to patients
- Check-in and check-out guests, ensuring accuracy of information and payment processing
- Handle guest complaints or concerns, escalating to management when necessary
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as typing, transcribing, and filing documents
- Manage schedule appointments
Requirements
- Previous experience as a front desk agent or in a similar customer service role preferred
- Knowledge of phone systems and office equipment
- Excellent communication skills, both verbal and written
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Proficient in computer applications such as Eaglesoft
- Ability to handle difficult situations with patience and professionalism
- Attention to detail and accuracy in handling guest information and payments
If you enjoy providing exceptional customer service in a fast-paced environment, we would love to hear from you. Please submit your application along with your resume for consideration.
Job Type: Full-time
Pay: $15.77 - $18.99 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus opportunities
Work Location: In person
Salary : $16 - $19