What are the responsibilities and job description for the Office Manager position at Dr Lane & Associates?
Lane & Associates Family Dentistry is looking for an experienced Dental Office Manager to lead our newest office opening in Greenville! We offer:
- Competitive pay!
- Insurance Coverage after 90 days of employment (Health, Vision, Life, Disability, FSA/HSA, and Dental)
- Performance bonuses!
- 401K employer match plan!
- Paid holidays and paid time off!
- Half day Fridays!
- Company social events & fun social media campaigns throughout the year!
- Birthday and Work Anniversary surprises sent directly from the owners!
- and so much more!
Come see why working at Lane & Associates Family Dentistry will make you smile!
Overall Responsibility:
The Office Manager oversees the daily operations of the dental office by ensuring compliance with company policies, managing employee and patient relations, and to increase production and collections while increasing staff morale and patient satisfaction.
Key Tasks & Responsibilities:
Daily/Weekly/Monthly Tasks will include, but are not limited to:
- Effectively manages patient scheduling, staff productivity, collections and receivables, and miscellaneous operations expenses
- Increases and stimulates new patient growth
- Works in collaboration with the regional director and the marketing department to ensure that all office marketing needs are met.
- Helps drive staff to get five-star online patient reviews
- Responds to doctor, patient, and employee inquiries and seeks assistance when necessary
- Oversees daily close out functions as well as daily deposit and month end with corporate office
- Ensures that necessary reports are forwarded to the corporate office in a timely manner
- Handles patient complaints
- Helps train employees after their initial basic training program throughout their time in the office.
- Daily maintenance of office doctor/patient ratio needs
- Plans, assigns, and directs work of office staff and directly supervises dental office and staff
- Appraises performance, rewards, and coaches’ employees
- Conducts monthly staff meetings and morning huddles
- Addresses complaints and resolves problems
- Is responsible for office supply quarterly inventory
- Other duties as assigned
Skills & Attributes:
- Excellent planning and organizational skills
- Ability to multi-task
- Strong interpersonal and communication skills
- Exceptional leadership skills
- Professional appearance and manner
- Computer literacy
Job Specifications:
- High School Diploma or GED
- Must have 2 years experience in a dental front desk position
- Must have 1-2 years of management experience
- Ability to lift 15-20lbs
Salary : $41,200 - $52,200
