Operations Manager

Dragon Xpress LLC is a truckload carrier specializing in local and regional shipments for a variety of industries across the Midwest. With a clear focus on driver safety and customer satisfaction, Dragon Xpress LLC strives to partner with customers to deliver reliable, swift, and friendly service. We pride ourselves in a family-oriented work environment that values our employees – they are our biggest asset.

The Operations Manager will play a pivotal role in overseeing and optimizing the day-to-day operations of our trucking company. This role involves managing key aspects such as dispatch, load planning, safety and fleet maintenance to ensure seamless operations and the highest level of customer satisfaction.

Job Responsibilities:

• Efficiently allocate resources to meet delivery schedules and customer demands.
• Coordinate with drivers and dispatchers to ensure timely pick-up and delivery of goods.
• Monitor real-time tracking systems to address any deviations from planned routes.
• Collaborate with the warehouse to develop effective load plans.
• Implement and enforce safety policies and procedures to ensure compliance with industry regulations.
• Oversee the maintenance schedule for the company’s fleet of trucks.
• Coordinate with maintenance teams to ensure all vehicles are in optimal condition.
• Identify areas for improvement and implement strategic initiatives to enhance operational effectiveness.
• Investigate and address any safety incidents or violations promptly.

Attributes for Success:

• Hard Work– tackle each task with determination, passion and creativity; the willingness to put in whatever effort is required to successfully complete the job at hand.
• Pursuit of Excellence– strive to consistently exceed expectations in our day-to-day work and outperform our competitors in the marketplace, regarding work and company achievements as a collaborative goal with the desire to go above and beyond.
• Integrity- treat the company and teammates with upmost respect, operating on strong moral codes to drive company values and culture.
• Sense of Urgency– drive forward each day with speed, agility, and flexibility to capture unrealized opportunities and avoid potential risks for the business.
• Entrepreneurial Spirit– act like an owner, challenging the status quo, asking the right questions, and actively seeking ways to innovate and improve.
• Adaptability– be fluid with ND Paper’s continuous evolution while driving change in a fast-paced environment, equipped with the ability to acclimate quickly.
• Servant Leadership– set an example by implementing meaningful leadership with heart, empathy, foresight, and stewardship.

Required Experience:

• Bachelor’s degree in Business Administration, Logistics or related field.
• Proven experience in trucking operations management, with a focus on dispatch, load planning, safety and fleet maintenance.
• Strong knowledge of industry regulations and safety standards.
• Proficient in Roads Rocket, Samsara, and Microsoft Office.

No unsolicited resumes – Dragon Xpress does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume you submit to us will immediately become the property of Dragon Xpress. If you would like to become a recruiter for Dragon Xpress, please contact us and we will agree in writing to terms and the specific job roles for which you are authorized to recruit.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Are you legally authorized to work in the United States for our Company?
• Do you now, or will you in the future, require sponsorship for employment visa status (e.g., H-1B visa status, etc.) to work legally for our Company in the United States?

Work Location: In person