Receptionist

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to:

• Ability to perform all tasks of an Escrow Receptionist.
• Meet and greet all customers
• Order Legal/Vesting documents, as necessary.
• Order Payoff Statements, HOA Statements, etc. (Production Center)
• Prepare earnest money receipts.
• Order office supplies
• Put Supplies away for the Office.
• Assists Customers by providing general information.
• Get mail everyday
• Sort mail and deliver to everyone in the office.
• Answering the phone.
• Greet Clients in person and let the Escrow officer know they are here either by phone or in person
• Make sure that the office is kept clean and organized at all times.
• Perform General Office Duties such as keeping coffee pot full and making sure there is paper in copiers

MENTAL AND PHYSICAL REQUIREMENTS

• Proper telephone etiquette.
• Tardiness (we need someone who is reliable)
• Exceptional communication skills
• Basic real estate/escrow/title terminology.
• English grammar, spelling and punctuation.
• Organize and prioritize tasks.
• Read, understand, and carryout verbal and written instructions.
• Recognize and solve problems independently.
• Ask for assistance when not able to proceed.
• Realize one’s own abilities and limitations.
• Operate office equipment.
• Be flexible and able to move from task to task.

DRIGGS TITLE AGENCY, INC., HAS EXPECTATIONS OF EACH EMPLOYEE

• Participate in and support Company functions, meetings and projects.
• Dress in a neat and professional manner.
• Demonstrate common sense, good judgment and a commitment to Superior Customer Service.
• Be motivated, dependable and trustworthy.
• Project a cooperative team spirit with the office and throughout the Company.
• Serve Customers, Support Teammates and Strengthen the Company.

Skills

• Time Management Skills
• Organizational Skills
• Decision Making
• Customer Service
• Communication Skills
• Ability to Multitask

Behaviors

• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility