Customer Experience Sales Guide

What's under the hood: Headquartered in Tempe, Arizona, DriveTime is the largest privately owned used car sales and finance company in the country. With more than 120 dealerships, 3 operations centers and 15 reconditioning centers across the nation, our 4,000 employees are focused on getting the right customer in the right car, at the right terms. With over 25 years of industry experience, and our dedication to streamlining the purchase process, we're redefining what it means to buy and finance a used car. That’s Nice, But What’s the Job? As a Customer Experience Guide you will use a team based approach to ensure a one-of-a-kind sales experience for our customers, helping them navigate the path to vehicle ownership. While it is your ultimate responsibility to sell vehicles, you will accomplish this goal by building relationships and providing outstanding service to our customers. Job Duties: Connect and build partnerships with customers who have expressed interest in purchasing a vehicle with DriveTime Be fully involved in sales and customer service activities, both virtual and in-store Work out financing options for the customer, using our no haggle sales and finance approach, while working with the team to meet the stores monthly budget Partner with other Customer Experience Guides and leadership to delegate shared tasks and responsibilities, meeting customer and company needs Understand and execute all administrative responsibilities including but not limited to deal documentation and cash handling, meeting company provided expectations Achieve certification of Keyholder and execute duties accordingly So What About the Perks? Perks matter. Base Salary: Competitive $50,000 base salary so you can focus on your customer’s experience without feeling the pressure to make the sale. Monthly Bonus Potential: This position offers an opportunity to earn extra money in your pocket every month based on team goals! Medical, Dental and Vision: DriveTime pays a nice chunk of your premiums to keep the cost as low as possible for our employees. Tuition Reimbursement: We encourage growth and development, not only in your own career with us but also your formal education. Paid Time Off: 16 days of PTO annually plus an additional 6 paid Holidays. Additional Benefits. 401(k), company paid life insurance, short and long-term disability. Wellness Program: We want our employees to be the best versions of themselves so our wellness program offers many exciting employee options. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment! DriveTime is not your typical auto retailer. We’re bringing a fresh and fun perspective to the pre-owned car buying experience, and we want you to come along for the ride. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle. As DriveTime, Bridgecrest and SilverRock we create opportunities and improve the lives of our customers, our employees and our communities by carpooling to a shared destination. That means placing a focus on putting the right customer in the right vehicle so they can be on the path to ownership. We are headquartered in both Tempe, Arizona and Dallas, Texas, but you can find our tire tracks across the nation as we continue to expand our footprint in new territories. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us! #LifeatDriveTime Buckle up and check out our career opportunities at jobs.drivetime.com.

Salary : $50,000 - $0