Design Thinking Specialist

POSTED ON 9/24/2022 CLOSED ON 11/5/2022
Drug Information Association Inc Hired Organization Address Basel, BL Full Time

Job Posting for Design Thinking Specialist at Drug Information Association Inc

DIA is a global healthcare association that mobilizes life science professionals from across all areas of expertise to engage with patients, peers, and thought leaders in a neutral environment on the issues of today and the possibilities of tomorrow. We envision a world where powerful health interventions and health-management tools are rapidly discovered, developed, approved, and made accessible to all.

It is an exciting time to join DIA as we lead the life sciences industry into the future of truly global and digitally enabled knowledge sharing and creation. By joining DIA, you join our mission to drive better health solutions for patients and stay at the forefront of the healthcare revolution.


Do you want to explore new learning technologies?

Do you enjoy developing highly engaging and interactive learning solutions? 

If yes, then join us in our important mission to drive healthcare innovation and raise the level of health and well-being worldwide! As a Design Thinking Specialist with the Global Operations team, you will:

  • Be responsible for the framework and product design.
  • Build on and continue to optimize the existing body of customized design-thinking frameworks created at DIA.
  • Design and develop novel, attendee-centered design-thinking frameworks, employing the most appropriate methodologies for each situation according to feedback from the DIA team and from Volunteers.
  • Design and deliver Facilitator briefings, including development of resource materials.
  • Develop business-cases for monetization of new session formats.
  • Format and homogenize outcomes from design-thinking sessions.
  • Liaise with online gallery provider and marketing team to upload and share results with participants.
  • Follow-up with participants to collect and analyze data on the use of shared outcomes, and issue recommendations based on those insights.
  • Conduct market research to continuously scout for emerging trends and technologies and understand how they might be integrated into our business and innovation pipeline, focusing on the learning/information exchange needs of DIA and its customers.
  • Prepare briefings and help prepare business cases for technology acquisition as needed.

To join us, you should have:

  • Bachelor’s degree required in instructional design, experience design, or life sciences. Master’s degree preferred.
  • Minimum 2 years of experience in User Experience, Experience Design, or related disciplines
  • Proven track record in developing design-thinking frameworks and using design-thinking techniques to help teams solve problems.
  • Experienced user of learning tools and virtual whiteboard software such as Mural, Miro is strongly desired.
  • Prior experience in events and in facilitating sessions in person is required (ideally also virtually).
  • The ability to speak English fluently while speaking other European languages are a plus.

DIA offers an excellent total rewards package and perks including:

  • Competitive compensation including incentive bonus
  • Monthly Lunch Checks of CHF 180.
  • North-west Switzerland Public Transport seasonal ticket reimbursement to each employee who travels with public transportation to our workplace.
  • Generous PTO plan
  • 10 Government Holidays per year
  • 20 Vacation Days per year
  • Charitable donation matching
  • Flexible hours and hybrid work environment


DIA is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other applicable legally protected characteristics

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