Retail Sales Associate/Customer Service/Wireless

POSTED ON 7/29/2020 AVAILABLE BEFORE 12/8/2020
Drummond Communications LLC Hired Organization Address Kewaskum, WI Full Time

Job Posting for Retail Sales Associate/Customer Service/Wireless at Drummond Communications LLC

Description

Join Premier Locations' (an authorized agent of US Cellular) Team where you matter! We offer a competitive pay plus commissions, benefits, and the opportunity for career growth in the ever-changing world of wireless telecommunications!


Job Title: Sales Associate

Job Pay: Hourly, Non-Exempt, Commissionable


Summary: You will be responsible for selling products, plans, and providing superior customer service in an effort to achieve store and budget objectives.


Basic Responsibilities:

  • Deliver excellent customer service that improves customer loyalty, strengthens the US Cellular brand, and follows US Cellular’s prescribed selling methods.
  • Provide a total sales solution to our customers for any of their wireless/mobility needs. This includes evaluating, recommending, and selling the value of wireless devices, accessories, service plans, etc.; maximizing existing customer base; and personalizing the customer experience.
  • Set up customers’ accounts so that they are ready to use their devices and services as soon as they leave our store.
  • Identify and provide the right solutions for customers’ inquiries relating to billing, accounts, and/or technical issues.
  • Meet or exceed sales performance goals.
  • Completion of required training.
  • Comply with all policies and procedures.

Requirements

  • High school diploma or GED.
  • 6 months to 1 year of sales experience.
  • Valid Driver’s License.
  • Transportation and proof of vehicle insurance.

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