What are the responsibilities and job description for the Air export supervisor position at DSV?
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Job area : Managerial
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DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics.
Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods.
We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world.
Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com
Location : USA - Herndon, Woodland Park Rd
Division : Air & Sea
Job Posting Title : Supervisor Air Export - 86223
Time Type : Full Time
Air Export Supervisor
The Air Export Supervisor is responsible for overseeing the day-to-day operations of the air export team to ensure that all shipments are processed accurately and timely in accordance with customer requirements and company policies.
This position involves supervising and coordinating the activities of a team of air export coordinators, communicating with customers, carriers, and other stakeholders, resolving issues and providing excellent customer service.
Duties and Responsibilities
- Supervise and coordinate the activities of a team of air export coordinators to ensure smooth and efficient operations
- Monitor and manage the flow of export shipments to ensure compliance with customer requirements and company policies
- Communicate with customers, carriers, and other stakeholders to ensure timely and accurate delivery of shipments
- Resolve issues related to shipments, such as delays, damages, or customs clearance problems
- Ensure that all documentation is accurate and complete, including air waybills, commercial invoices, and other export documents
- Provide excellent customer service and ensure that customer expectations are met or exceeded
- Ensure compliance with relevant laws and regulations, including customs regulations, export controls, and hazardous materials regulations
- Participate in the development and implementation of process improvements to increase efficiency and quality of service
Educational background / Work experience
A bachelor's degree in transportation, logistics, international business, or a related field is preferred. However, equivalent experience in the transportation and logistics industry may be considered.
Skills & Competencies
- Strong knowledge of air export operations, documentation, and regulations
- Strong problem-solving and analytical skills
- Ability to work under pressure and meet deadlines
- Strong attention to detail and accuracy
- Proficiency in Microsoft Office (Excel, Word, and Outlook)
- Familiarity with transportation management systems (TMS) and / or enterprise resource planning (ERP) systems is preferred
Supervisory Responsibilities
This position is responsible for supervising a team of air export freight forwarders, including hiring, training, and performance management.
Preferred Qualifications
- A master's degree in transportation, logistics, international business, or a related field
- Professional certification in logistics or supply chain management, such as Certified Logistics Professional (CLP) or Certified Supply Chain Professional (CSCP)
- Experience in project management or process improvement initiatives
- Familiarity with industry-specific software and tools, such as CargoWise or Cargospot
Language skills
Fluent in English (oral and written)
Computer Literacy
- Proficiency in Microsoft Office (Excel, Word, and Outlook) is required.
- Familiarity with transportation management systems (TMS) and / or enterprise resource planning (ERP) systems is preferred.
At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as at will employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law.
Additionally, each employee has the right to terminate his / her employment at any time.
For this position, the expected base pay is : $69,000 - $93,000 / Annual . Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources.
DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.
If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.
dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.
DSV reserves the right to defer or close a vacancy at any time.
DSV Global transport and logistics
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals.
When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry.
You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services.
DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect.
If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.
Visit dsv.com and follow us on Facebook and Twitter.
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Last updated : 2024-09-28
Salary : $69,000 - $93,000