Billing Assistant, Settlement, Road US

The Billing Assistant, Settlement is a highly organized and customer service oriented position that involves communicating with customers and finalizing invoices due to internal and external customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Applies industry terms and concepts.
• Provides Customer Service to both internal and external customers by applying interpersonal communication techniques. Investigate and resolve customer inquiries concerning billing or credits memos.
• Compiles data, compute fees and charges, and review paperwork to ensure completeness.
• Proof and prepare files for payment and invoicing purposes.
• Investigate and respond to billing issues/inquiries
• Uses computer to enter, access and retrieve customer data. Use alpha and numeric keyboarding skills to perform data entry.
• Uses basic business math skills to compute record and verify financial transactions and maintains records.
• Examines pertinent information to determine accuracy of customers' account, and reconciles any discrepancies in records and accounts.
• Notifies customers and appropriate personnel of findings, adjustments, and recommendations, such as credit to customers' accounts or adjustment to customers' bills.
• Performs various clerical duties in accordance with the established office procedures. This may include operation of general office machines (e.g. fax, copy, postage meter and adding).
• Motivates and supports co-workers, integrate and promote the Company Values into daily actions and interactions (Integrity, Innovation, Teamwork, Dedication and Respect).
• Researches, communicates and finalizes balance due invoices with internal/external customers.

MINIMUM QUALIFICATIONS

Education and/or Experience

• High school diploma or equivalent.
• 6 months of customer service experience with an emphasis in Accounts Payable or Accounts Receivable

Computer Skills

• Microsoft Office, and 10 key proficient

Language Skills

• English (reading, writing, verbal)

Mathematical Skills

• Intermediate

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. The employee also regularly lifts and/or moves objects up to 10 pounds. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 90 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

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