Health Center Administrator- NCEENT-Durham

Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.

Learn more about us: https://dhip.dukehealth.org/about-us

Health Center Administrator

Job Location:

North Carolina Eye, Ear, Nose and Throat-4102 N. Roxboro St, Durham, NC 27704

Job Summary:

We are seeking a Health Center Administrator to provide administrative direction and coordination for policies, procedures and programs of North Carolina Eye, Ear, Nose and Throat. This position will oversee NCEENT locations in Durham, Cary, Chapel Hill and Roxboro and will be expected to travel to each location as needed. 

Job Duties and Responsibilities:

• Provide administrative, direction and coordination in the formulation, interpretation and administration of current and long range policies, procedures and programs of  the practice.
• Establish schedules, task assignments and allocation of manpower, space and equipment to meet the Health Center’s productivity goals
• Determine fiscal requirements, make projections and prepare Health Center’s budget, monitor revenue cycle, manage point of service collections, manage expenses and submit invoices for payment, distribute and explain monthly financial statements.
• Maintain liaison with all levels of administration, physicians and outside organizations to coordinate clinic business.
• Develop operating policies and procedures for Health Center: conduct meetings with subordinates to ensure compliance with established practices; implement new polices and keep employees abreast of current changes and standards.
• Represent the assigned Health Center in meetings, conferences and maintenance activities within the PDC administrative and clinical operations.
• Direct and coordinate various personnel functions including, but not limited to, hiring, performance appraisals, promotions, transfers and vacation schedules.
• Maintain a positive work culture by providing an environment of trust, fairness and confidentiality with diverse team members.
• Review monthly Balanced Score cards and GC CAPHS scores, maintain practice Stop Light Report; share scores monthly with staff and providers, implement measures and process improvement efforts to achieve PDC targets.
• Create a culture of safety by reporting risk management issues, participate in JCAHO and EOC audits, create building safety and fire plans and educate subordinates and providers.

Job Eligibility Requirements:

• Work Requires and RN License
• Work requires a general business background generally equivalent to a bachelor's degree in a business or healthcare-related field
• Work requires 3 years related administrative or clinic management experience to acquire competence in applying general operations practices, personnel practices, accounting and budgeting principles and coordination of clinic administrative functions.

• A master’s degree in a business related field may be substituted for 2 years of experience. 

  OR AN EQUIVALENT COMBINATION OF RELEVEANT EDUCTATION AND/OR EXPERIENCE.

Job Schedule:

Monday-Friday Day Shift

Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.

Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.

This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.