What are the responsibilities and job description for the Program Manager - Compliance Office position at Duke?
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Occupational Summary
The Program Manager, along with the Regulatory Director, DUHS Compliance Office, is responsible for managing various aspects of clinical-related conflict of interest (COI) at the individual physician level. The Program Manager will work proactively and independently yet collaboratively with the Director, Chief Compliance Officer and clinical department leadership to identify and manage COI. Responsibilities include ongoing assessment and continuous improvement of institutional policies, procedures, and workflows related to the identification and management of COI.
Work Performed
- Serve as the reviewer for evaluation by conducting detailed assessments of the potential COI and develop potential options for COI management.
- Develop, implement, monitor and improve policies and procedures to ensure effective communication and management of clinical-related COI with Clinical Departments.
- Design and implement educational programs for faculty and staff on COI-related federal regulations and DUHS policies and procedures.
- Monitor performance metrics and work with the Director on identified process improvements
- Develop and revise of COI-related processes; design, implement and modify workflows and processes in response to recommendations.
- Develop and implement a risk-based COI monitoring program
- Work with the Office of Research Integrity and OASIS to inform 1) further development and maintenance of the COI administrative database and related workflows, 2) integration with other research administrative systems, and 3) development of reporting capabilities for monitoring efficiency.
- Perform other related duties incidental to the work described herein
Minimum Qualifications
Education
Work requires a minimum of 4 years (5) years preferred in research in operations in a university environment involving federal and industry sponsors. OR EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Experience
Work requires the ability to plan administer programs and direct program activities within a specific functional area, generally acquired through four years of related experience. OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Knowledge, Skills and Abilities
Must be capable of working independently with proven written and oral communications skills. Proven ability to work with faculty and DUHS and Clinical Department administration in a collaborative manner across organizational boundaries. Strong organizational and interpersonal skills are essential.
Proficiency to work in Excel
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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
