What are the responsibilities and job description for the Epic AMB Analyst II position at Duly Health and Care?
Overview:
Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work.
Duly Health and Care works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their talents in a way that is rich in personal meaning. We invite you to join us, fulfill your purpose and make your mark!
Holistic benefits designed to help our team members flourish in all aspects of their lives, including:
- Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.
- $5,250 Tuition Reimbursement per year.
- 40 hours paid volunteer time off.
- A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact
- 12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
- 401(k) Match
- Profit-sharing program
Are you ready to challenge the expected to deliver the extraordinary?
The Epic Systems Analyst II is responsible for configuring, documenting, testing, modifying, and maintaining Epic and other technical systems used by Duly Health and Care team members. The Epic Systems Analyst II works with other analysts and operational counterparts to maintain continuity in process and in support of our integrated Epic electronic medical record as well as any systems that integrate with Epic through interfaces, APIs, extracts or other means. Epic Systems Analyst II positions actively participate in new system enhancement projects along with managing tickets and maintaining the system. Project work may be independent and or guided by more senior members of the I&T team, depending on complexity.
The Journeys and Adventures that Await
- I&T support of 2 to 3 Epic modules and other related applications preferred Care Everywhere, Carelink and HIM.
- 60% of time dedicated to daily operational support and quarterly system updates
- 20% of time dedicated to projects which includes supporting system enhancements/new features, enhanced workflow design, and optimization
- Participates in additional projects as assigned by supervisor
- Works effectively and efficiently as part of a team on assignments. Can work independently on some assignments. Takes direction.
- Collaborates with customers, vendors and other IT professionals to meet challenges and coordinate resources to achieve quality outcomes
- Escalates problems and concerns to supervisors
- Develops how-to documentation and workflows for end-users and fellow team members
- Provides on-call support
- Expected to pursue Epic certification in assigned modules within six months of hire
EDUCATION and / or CERTIFICATION/LICENSURE:
Bachelor’s Degree from four-year college or university; or four years related experience and/or training; or equivalent combination of education and experience.
EXPERIENCE:
- At least 2 years, with 4 or more preferred of related technical experience to include implementation, support or hands on end user experience with Epic Amb Module and supporting applications (CE,Link, HIM etc,OTX etc)
- Experience with process improvements
- Healthcare experience required
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