What are the responsibilities and job description for the Crew Member position at Dunkin' Brands?
Honesty•Transparency•Humility•Integrity•Respectfulness•Fairness•Responsibility
We are looking for Crew Members to join our Dunkin' team!
Crew Members are responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests' needs and give them a reason to come back.
Responsibilities Include:
Team Environment - Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.
Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.
Profitability - Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.
Ready to come run with us? To keep our amazing team running, employees at our Dunkin' Restaurant enjoy a bunch of perks:
- Discounted college degree program
- Career development and growth
- Competitive Pay
- Weekly Wage
- Direct Deposit
- Free break food & beverage (restrictions apply)
- Paid Time Off*
- Healthcare and Dental*
- Bereavement leave* [eligibility requirements]
Here's who we're looking for:
- Someone who comes to work with a positive attitude ready to provide an exceptional guest experience
- A team player who excels in a fun, fast-paced environment while following brand standards as well as safety/sanitation standards
- Someone with a great attitude who has a desire to learn and is able take feedback from their supervisor and run with it
- Must be able to fluently speak/read English
- Capable of counting money and making change
- Able to operate restaurant equipment
Required qualifications:
- Legally authorized to work in the United States
- Has (or willing to open) a checking account for direct deposit
Preferred qualifications:
- 18 years or older