Lead Housekeeper/Inspector

Full Job Description

Lead Housekeeper/Inspector

Lead Housekeeper/Inspector is responsible for working knowledge of all functions carried out in housekeeping operations, including, but not limited to, guestroom and public area cleanliness, laundry functions, and groundskeeping. They monitor housekeeping services daily to ensure that each and every associate is delivering quality customer service.

We seek highly motivated leaders with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited growth opportunities Please apply now.

Benefits

• Insurance
• Paid time off
• 401K
• Paid Time Off

Responsibilities:

• Smile
• Assists in conducting orientation and basic training of all associates
• Coaches associates in procedural and personal customer services skills and all other duties as assigned by management
• Ensures that associates understand the customer service policy and that guests are treated with the utmost care and courtesy
• Assists guests with any special problems that may arise
• Accepts responsibility for monitoring guestroom call-backs
• Supervises the operation of the housekeeping and laundry, including room cleaning procedures, inspection procedures, laundry procedures, room attendant, inspector, laundry, and Houseperson duties
• Ensures cleanliness of desk lobby areas through contact with front office
• Trains staff on how to deal with emergency situations
• Responsible for the training of all housekeeping and laundry staff
• Assists housekeepers in conducting monthly housekeeping meetings with emphasis on safety, cleanliness, and guest service
• Records and processes all incident reports as needed
• Maintains the lost and found section within the housekeeping department and maintains all records associated with it
• Maintains security of keys
• Communicates with management to resolve deficiencies and repair items
• Maintains standard procedures for security of on-loan equipment, such as irons, hair-dryers, coffee makers, etc.
• Adheres to all work rules, procedures, and policies established by the company
• When needed, will assist in cleaning rooms or in laundry
• Performs all other duties as assigned by management

Educational/Vocational Preparation:

Previous supervisory experience is required.

Qualifications:

• Minimum two years of housekeeping experience required
• Requires walking and standing to a significant degree
• Requires ability to perform housekeeping chores (cleaning units or assisting in the laundry) which involve lifting, bending, and stretching
• Good oral and written communication skills
• Ability to maintain a pleasant, positive and helpful demeanor
• Flexibility to work days, evenings, weekends, and/or holidays
• Neat, clean, and professional appearance

Job Type: Full-time

Pay: $13.00 - $21.58 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift

Ability to commute/relocate:

• Mount Laurel, NJ: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cleaning: 2 years (Preferred)

Work Location: One location

Salary : $13 - $22