Sales Operations Coordinator

Dynatrace
Waltham, MA Full Time
POSTED ON 3/9/2023 CLOSED ON 6/6/2023

What are the responsibilities and job description for the Sales Operations Coordinator position at Dynatrace?

Company Description

 

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation. 

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. 

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Job Description

Is "above and beyond" second nature to you? Do you have both strong interpersonal and analytical skills? Do you thrive working in a fast-paced environment?

If you answered yes to the above three questions, this is your opportunity to be part of one of the fastest growing companies in the Cloud.

Dynatrace, the global leader in Software Intelligence, is looking for a Sales Coordinator to join our dynamic and motivated Sales Operations team. We need a smart, roll-up your sleeves type of individual who is willing to go the extra mile to support our growing sales team.

Responsibilities 

  • Provide one-stop-shop support to Sales and Sales Management by assisting them through the sales process, including internal processes and Salesforce inquiries.
  • Coordinate with cross-functional teams (Finance, Product, Partners, Deal Desk and Legal to name a few) to ensure timely deal cycles.
  • Proactively communicate status updates and “remove the noise” so that the sales team can focus on selling.
  • Pursue and leverage feedback from Sales Team and other stakeholders in order to proactively collaborate with Sales Ops Leadership on process and systems improvements.
  • Organize operational trainings and general cadences with Account Executives and Sales Management on an ongoing basis.

Qualifications

Preferred requirements:

  • 0-3 years of work experience, ideally in Sales, Sales Operations, Finance, or a related field.
  • General understanding of Customer Relationship Software. 
  • Salesforce.com experience 
  • Proficient in Microsoft Excel

To be successful in this role, we need someone who has...

  • High energy, and driven self-starter who can learn on the fly and embrace change.
  • Excellent time management and organizational skills, with the ability to manage multiple tasks and re-prioritize workflow as necessary.
  • Ability to remain professional and calm under tight deadlines and due dates, while remaining laser focused on attention to detail.
  • Excellent interpersonal and collaboration skills in order to work efficiently within a team while having the ability to complete tasks and make decisions independently.
  • Strong “customer first” attitude.
  • Knack for finding solutions to problems.

Position might be filled at a higher level based on candidate experience.

Additional Information

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.  If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.

Note to Recruiters and Placement Agencies: Dynatrace LLC (Dynatrace) does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Dynatrace employee. Dynatrace will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Dynatrace.

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