Core Pega Admin

Role: Core Pega Admin

Location: Irving, TX (Onsite)

Duration: Fulltime

Minimum 8 years of experience required.

Try to find Core Pega Admin instead of Developer cum admin profile.

• Installed and configured PEGA upgrades
• Troubleshooting PEGA server related issues with PEGA APP team.
• Update the keystore files ,certification and Fix the vulnerability.
• Expertise in installation, configuration, and clustering and administration of BPM PEGA Application server
• Coordination with PEGA App team, release management team for the code deployment.
• Technical Engineer install and configure computer applications.
• Engineers monitor and maintain computer networks.
• Technical Engineer configure operating systems.
• Technicians resolve issues related to the network.
• Technical Support Engineer prioritize and manage the workflow.
• Technical Engineer diagnose, troubleshoot, and resolve issues by questioning customers about the issues they are facing in a detailed fashion so that they understand the nub of the problems.
• Engineers design computer systems to meet the particular requirements of their organization or clients.
• Technical Engineer should possess the ability to learn and work on changing and emerging technologies.
• Technical Support Engineer are the first point of contact for clients for issues concerning their computer systems and equipment.
• Technical Engineer keep track of users' system issues until they are resolved by adhering to the agreed timelines.
• To resolve complex problems, engineers interact with clients through phone, emails or chats and provide unambiguously written instructions or technical manuals.
• Engineers maintain procedural documents and reports.
• Technical Engineer follow standard procedures of their organizations to resolve issues by escalating them to the relevant internal departments.
• Technical Support Engineer provide accurate feedback to customers promptly.
• Technical Engineer ensure proper logging of all issues.
• Engineers follow up with clients to make sure their computer systems are functioning properly after troubleshooting.
• Technical Engineer prepare accurate reports promptly.
• Technical Support Engineer document technical knowledge in the knowledge database.
• Engineers also train people on how to use different types of systems.
• Technical Engineer monitor daily performance of technical systems.

Technical Support Engineer help companies deploy new software or hardware systems
Core Pega Admin1PEGA server,PEGA APP teamN/AC2C,W-2,1099,C2H,Part Time,Full Time,Other,Intern,Seasonal,Contract,Permanent Full Time,Contract Only,Hourly,Salaried,Full Time W2,SubCon/C2CUnited States