What are the responsibilities and job description for the Network Engineer (Avaya)--100% Remote position at E-Solutions, Inc.?
Job Description
- Candidate should have minimum 8 years of relevant hand-on experience
- Candidate should be Avaya certified ASPS/AIPS/ACIS
- Should be expert in Avaya Aura Core Components such as CM, CMS, AES, Elite Contact Center, SM & SMGR, AAEP
- Should have excellent knowledge over various Redundancy/Reliabilities
- Should have excellent knowledge over ESS, LSP & SLS
- Should have hand-on experience over various H.323 & H.248 media gateways such as G650, G450, G430 etc
- Should have advance level hands on experience over SBC's, SIP Call flow, ITFS, TFN, DID's, ISDN PRI's, SIP Trunks etc
- Should have advance hand-on Experience over T1/E1, H.323 protocol, SIP protocol, QoS, CODEC's such as G.711, G.729, etc
- Should have advance knowledge over various integrations in SIP/H.323 architecture for small to large enterprise
- Should have be expert in troubleshooting over capturing various traces such as MST, traceSM, Wireshark, stations, trunk traces etc
- Should be capable of troubleshooting complex scenarios where call is traversing through various SIP entities along with IVR
- Should have expert level of experience over updating firmware in various boards, Media Modules, Media Gateways etc
- Should have experience over monitoring tool such as Nectar RIG
- Should be capable of migrating/upgrading legacy infrastructure to latest platform
- Excellent communication skills & Presentation skills
- Candidate should be a good team leader & flexible as per business needs
- Have capabilities to handle incidents independently
- Have knowledge of processes for Incident and Problem management, Change Management
- Shall be able to handle client and attending one o one meeting weekly meeting etc
- Shall be able to share operations related Daily/Weekly reports
- Shall be able to prepare monthly Capacity report
- Should have excellent skills on operations/projects and team handling
- Shall be able to resolve tickets within SLA independently
- Adheres to standard operating procedures and should be capable to add value to knowledge base
Network Engineer (Avaya) position in Frisco ,TX1Network engineer,avayaN/AC2CUnited States
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