What are the responsibilities and job description for the Cafe Lead position at Earth Fare?
Earth Fare Team Members
At Earth Fare, our Team Members are the heart and soul of our store, ensuring that every customer's visit is as delightful as finding a hidden stash of organic gummy bears! We want our customers to leave with a sense of belonging, knowing that we're already counting down the days until their next visit!
Our Mission? To help people live healthy lives! Our Team Members guide our customers in selecting the best healthy food, trustworthy wellness products, and household items that are as exceptional as our organic produce section.
Café Lead
We're on the hunt for a passionate and caffeinated Café Lead to join our team of coffee-loving, smoothie-slinging, tea pouring heroes! The Café Lead will be the captain of our Café, steering the ship of smooth operations, out-of-this-world customer service, and a work environment that's as fun as a barrel of caffeinated monkeys!
Key Responsibilities
Great Benefits
At Earth Fare, our Team Members are the heart and soul of our store, ensuring that every customer's visit is as delightful as finding a hidden stash of organic gummy bears! We want our customers to leave with a sense of belonging, knowing that we're already counting down the days until their next visit!
Our Mission? To help people live healthy lives! Our Team Members guide our customers in selecting the best healthy food, trustworthy wellness products, and household items that are as exceptional as our organic produce section.
Café Lead
We're on the hunt for a passionate and caffeinated Café Lead to join our team of coffee-loving, smoothie-slinging, tea pouring heroes! The Café Lead will be the captain of our Café, steering the ship of smooth operations, out-of-this-world customer service, and a work environment that's as fun as a barrel of caffeinated monkeys!
Key Responsibilities
- Manage the daily grind of our cafe like a pro, including scheduling, staff training, and inventory management.
- Brew up a positive work environment that keeps your team members as motivated as a triple-shot espresso.
- Keep an eye on the beans (aka finances), analyze sales data, and whip up strategies to boost revenue and profit like a barista with a secret ingredient.
- Ensure our cafe is as clean as a freshly washed coffee mug and as safe as a decaf latte, while keeping our food and beverage quality on point.
- Market our cafe like a pro, attracting new customers like bees to a honey pot (or should we say, coffee pot?).
- Handle customer complaints with the grace of a swan and the charm of a Disney princess, ensuring top-notch customer satisfaction.
- Keep our equipment and facilities in tip-top shape, so we can keep the coffee flowing like a river of liquid gold. Help with hiring, training, and performance evaluations, because we want our team to be as amazing as our lattes.
- Previous experience in espresso and other specialty drink preparation preferred.
- Previous experience in a lead or management role preferred.
- Experience working in a retail and/or customer service-oriented environment preferred.
Great Benefits
- Health, Vision, and Dental Insurance for full-time employees - because healthy smiles and clear vision are essential for spotting the juiciest fruits in our store!
- Paid Time Off - to explore the great outdoors or binge-watch your favorite nature documentaries.
- 20% Store Discount and discounted hot bar and salad bar - because who doesn't love a good deal on tasty, wholesome food?
- Flexible Scheduling - perfect for balancing work and play, or for those spontaneous trips to the farmers' market.
- Team Members and Leadership collaborate to create a working environment where each person's unique traits and talents are celebrated - think of it as a talent show, but with produce!
- Every role is important, and clear communication and respect are key - just like a well-balanced meal, everything works together in harmony.
- Supportive and inclusive atmosphere - where we're all about lifting each other up, like a perfectly stacked pyramid of organic apples.
- Empowering and developing our Team Members is a core value - we're not just growing plants, but also our people!
- We provide support, tools, and knowledge to master current roles - so you can become a master gardener of your career.
- Encourage expressing interest in learning new skills and pursuing advancement - because there's always room to grow, just like our organic produce.
- Team Members are encouraged to build community relationships that positively impact our neighbors, partners, and the environment - think of it as a potluck of good vibes and healthy living.
- Conscious effort to partner with outside organizations and host supportive community events - because we're all about spreading the love, like a jar of organic peanut butter on a slice of freshly baked bread.
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