Want a rewarding job that offers the pay and benefits you deserve? Join us at Easy Ice! Were a growing company that provides an all-inclusive commercial ice machine subscription to business owners nationwide. Weve been changing our industry for the better since we started in 2009, and were not slowing down anytime soon. As a member of our team, youll be helping restaurants, bars, hospitals, hotels, and other businesses get the ice they need without spending a fortune or stressing out. Well invest in your professional development and overall quality of life because we know employee satisfaction is key to our success. Easy Ice doesnt just want to be the #1 commercial ice machine solution in Americawe also want to be one of the best places to work.
Easy Ice has a great opportunity for an experience Senior Field Service Technician with refrigeration experience in our Charleston branch. The Senior Field Service Technician position requires the highest level of professionalism, problem solving and communication skills for this critical, customer-facing role. The SFST works independently, providing technical service to maintain ice machines at various locations, while delivering the desired customer service experience. The SFST aspires to drive service success that improves customer satisfaction and maximizes customer retention.
The successful, results-oriented SFST will be able to clean, maintain, troubleshoot and install Easy Ice ice machines, aiming to increase equipment life and reliability, reduce service calls and emergency ice purchases, all while increasing customer happiness and loyalty. The SFST will demand the best of themselves and their colleagues to deliver outstanding results.
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The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.
Easy Ice is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.
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