Inside Sales Rep I

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

As an Inside Sales Representative (ISR), you are responsible for generating and increasing sales through inbound and outbound sales calls, while handling inbound customer calls with professionalism, skill and expediency. This is an in person position located in Manchester, IA.

Responsibilities include

• Make regular outbound calls to assigned customers/territories
• Generate new and repeat sales by providing product and technical information to customers in a timely manner
• Identify customer requirements and expectations in order to recommend specific products and/or solutions
• Use appropriate selling tactics such as up-selling and cross-selling when needed.
• Educate customers about product features and benefits to grow sales and improve customer satisfaction
• Generate referrals from current customers and manufacturers’ representatives.
• Maintain a current knowledge of consumer preferences, company products, programs, market conditions, and competition
• Ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc
• Maintain accurate customer and territory records; document all customer interactions and potential sales opportunities
• Gain understanding of and adhere to Accounts Receivables policies and practices
• Run sales reports for all sales activity.
• Monitor scheduled shipment dates to ensure timely delivery
• Verify price and terms in accordance with standard procedures and customer profitability profiles
• Multitask and work within multiple computer systems and communication platforms simultaneously

Qualifications

• Associate’s Degree in Animal Science, Ag, Ag Business or related fields, or equivalent work experience
• Proven customer service and organization skills
• Measurable accuracy and strong attention to detail.
• Demonstrated verbal, written, and interpersonal communication skills
• General computer proficiency including knowledge of MS Office

Preferred Qualifications

• Bachelor’s Degree in Animal Science, Ag, Ag Business or related fields
• Inside sales experience; previous success exceeding sales goals is a plus
• Proficiency in SAP

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program.
• 401(k) Match Retirement Savings Plan.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO).
• Holiday Pay & Floating Holidays.
• Volunteer Time Off (VTO).
• Educational Assistance Program (Tuition Reimbursement).
• Full Paid Parental and Adoption Leave.
• LifeWorks (Employee Assistance Program).
• Patterson Perks Program.

EEO Statement

EOE, including disability/vets.

We are Patterson. We welcome you.

Job Type: Full-time

Experience level:

• 1 year

Work setting:

• In-person

Education:

• Associate (Preferred)

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Elkader, IA 52043 (Required)

Ability to Relocate:

• Elkader, IA 52043: Relocate before starting work (Required)

Work Location: In person