EasyPay Finance is a fast-growing financial services technology firm established in 2001. We assist merchants in the automotive services and various retail sectors in meeting the financing needs of their customers. Headquartered in San Diego County, California, the EasyPay Finance program is currently offered in 50 states where we are working diligently to provide our clients and their customers with a superior product and experience. We are committed to empowering our dedicated employees by providing competitive compensation, benefits, and incentives. When you join our company, you become part of a focused team that works collaboratively to be the best in a fast-paced and emerging market.
More information can be viewed here: www.EasyPayFinance.com
We have an exciting opportunity for a highly motivated Collections Supervisor who thrives in a fast-paced environment. You will have the opportunity to learn and be encouraged to make significant contributions to our dynamic and growing company.
JOB SUMMARY
This position reports to the Director of Operations. Collections Supervisor is responsible for developing a team of professionals to handle outbound/inbound customer transactions related to the EasyPay. This would include but not limited to:
JOB RESPONSIBILITIES
Key Functions
The Collections Supervisor supports the delinquent and default portfolio of the EasyPay. The Supervisor will be expected to adhere to processes and procedures to remain compliant while supporting company needs. This includes providing consistent coaching and development to staff including:
QUALIFICATIONS
Equivalent Education Level Required: High School Diploma or GED.
Experience Required: Candidate should have 3 years of Collections experience with 2 years of managing collection teams and call center operations.
Knowledge Required:
Physical Requirements: Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any assigned location.
*** Ability and flexibility to work hours as assigned between 5:00am and 7:00pm Monday – Friday, 7:00am and 4:00pm on Saturdays. All times are in PST
**Must be eligible to work in the USA and able to pass a background check.
BENEFITS
EasyPay is an Equal Opportunity Employer!
*The Company reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is NOT an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified individuals.
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