What are the responsibilities and job description for the Senior Salesforce Administrator position at EasyPost?
Founded in 2012, EasyPost is a YC unicorn whose mission is to make shipping simple for businesses, from garage startups to the Fortune 500. Shipping, now more than ever, is the backbone of the global economy, but integrating the technology-enabled operations of a modern business with the low-tech and complex shipping industry has always been a challenge. EasyPost solves this problem with the first developer-friendly REST API for shipping, and we continue to push boundaries and discover new ways to simplify shipping for all. Our team is rapidly growing, and this is the perfect time to get on board. Join us, and help build the shipping infrastructure of the future.
We are looking for a Senior Salesforce Administrator to join our growing team!
What you will do:
o Configuration, design, and end-user support of the Salesforce.com platform
o Configure and maintain custom objects, record types, fields, page layouts, formulas, data validation rules, triggers, custom workflows, approval processes, installed packages, etc. within Salesforce.com
o Maintain user roles and profiles, security settings, access settings, etc
o Establish and implement change control and best practices with regards to system maintenance, configuration, development, testing, data integrity, etc
o Engage with business stakeholders to gather & analyze requirements and propose solutions that leverage Salesforce functionality. Translate approved solutions into actionable deliverables, ensuring high levels of quality, accuracy and process consistency
o Manage data imports, databases, and data cleanup
o Manage the integration of applications connected to Salesforce.com, such as o Salesforce CPQ (SteelBrick), Marketo, DocuSign, Xactly, etc
o Identify production risks and areas for improvement; prioritizes, designs and facilitates successful implementation and adoption of new processes
o Support cross-functional projects and strategic changes to systems and processes
o Collaborate with the business, Information Technology and other stakeholders to drive high levels of data integrity and operational reliability of our standardized business analytics, tools and processes
o Develop and implement training for end-users. Create and maintain all training materials and guides for processes related to Salesforce.com business applications
About you:
o Bachelor's Degree
o 3 years of experience developing on Salesforce.com platform
o Valid Salesforce Lightning Administrator Certification required
o Demonstrated experience in developing custom objects, workflows, validation rules, and triggers in SFDC
o Ability to identify areas for process improvement and recommend/implement solutions
o SFDC Advanced Administration Certification
o Proven creativity and problem-solving skills; ability to work around obstacles and solve problems with minimal direction
o Strong understanding of data structures and data modeling
o Ability to develop effective relationships with business users, technical staff and executive management
o Strong organizational/time management skills; ability to prioritize work and meet deadlines in a fast-paced environment
o Excellent written and oral communication skills
o Strong work ethic with a customer service mentality
o Flexible with a demonstrated ability to embrace change
o Experience with SF1 mobile configuration, Apex programming, Visualforce pages, and o Data Loader preferred
o Experience working in an Agile Framework (Scrum or Kanban) preferred
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