Sales Data Analyst

JOB* SUMMARY: *The Sales Data Analyst is responsible for creating models and analyses of key sales, customer experience, and operational metrics. This position also monitors and reports revenue trends to the Sales Management team, tracks and reports all sales commissions worth in revenue assurance.

ESSENTIAL DUTIES, FUNCTIONS & KEY ACCOUNTABILITIES: (include but are not limited to)

• Independently creates, analyzes, and maintains sales and revenue reports
• Develops effective presentations, coordinate meetings, and communicate results to business leaders
• Extracts and cleans data from multiple databases, conducts statistical and quantitative analyses, infers business meaning of results, and develops recommendations
• Develops and maintains sales quota reports as needed for Sales Leaders
• Identifies opportunities and needs that align with business goals
• Assists in the execution/analysis of integration, user acceptance and performance testing
• Develops, maintains, and demonstrates comprehensive knowledge of all products
• Ensures timely payout of sales commissions in accordance with the sales compensation plan and makes recommendations to the plan as necessary
• Identifies and recommends changes to company policies and procedures (including Sales Compensation Plan) and collaborates with stakeholders to adjust as necessary
• Creates and prepares detailed business cases for CRM application recommendations
• Analyzes requests for changes to CRM application and makes approval decisions to implement change requests
• Collaborates with department leaders to make workflow decisions and implements changes within CRM application
• Creates and analyzes revenue assurance reports and make necessary recommendations/changes to billing database(s)
• Other duties as assigned

KNOWLEDGE & SKILLS:

• Strong verbal and written communication skills
• Knowledge of telecom and/or datacenter products strongly preferred
• Excellent selling and negotiating skills
• Strong Microsoft Office skills including Power point, Excel, and Word
• Ability to multitask in a fast-paced environment
• Detail oriented and good time management skills
• Ability to manipulate data, draw conclusions, and communicate findings
• Ability to work independently and as part of a team
• Attention to detail and quality
• Demonstrates applied learning
• Strong organizational and analytical skills

QUALIFICATIONS & PREREQUISITES
Required:

• Minimum of 3 years’ experience in a data analysis role
• Minimum of 2 years’ sales support experience
• Must have a valid driver’s license and reliable transportation
• High School Diploma required

Preferred:

• Prior experience in the telecom and/or datacenter industry
• Experience using Salesforce or equivalent CRM application

Job Type: Full-time