What are the responsibilities and job description for the Sales Manager position at Ebby Halliday Real Estate, Inc?
Purpose of Job
Manage one or more real estate sales office(s). Recruit, develop, train, and retain an effective sales associate and office support team to meet objectives for profitability and growth. Work with the Sr. Vice President of Brokerage to carry out sales office programs, policies, and objectives.
Job Duties and Responsibilities
Sales Office General Management
- Implement and manage programs and practices to meet or exceed operating objectives, including profitability, office budget, revenue and transaction volumes, core services utilization, space utilization, and other key operating metrics defined by executive management.
- Execute programs and practices to achieve CORE Services goals and initiatives (title, mortgage, insurance, relocation). Promote CORE Services and products to sales associates to meet and exceed office objectives. Develop and maintain strong partnerships with CORE Services staff.
- Communicate, implement and support company programs, initiatives, changes, and information to agents & staff. (Examples - marketing programs, technology initiatives, human resource programs, etc.). Display a positive commitment and loyalty to the company and brand.
- Manage staff, including recruiting, selecting, training, developing, evaluating, coaching, motivating, scheduling, supervising, and administering salary.
- Provide timely and accurate reporting and information as requested by corporate departments and/or as needed for effective management.
- Attend company meetings and events.
Sales Associate Recruitment, Development, and Support
- Develop and execute strategies and activities to recruit and retain new and experienced independent contractor sales associates.
- Develop and execute regular coaching, mentoring, business planning and similar activities with sales associates to achieve high technical and sales knowledge, performance, and success.
- Provide timely and effective support to sales agents related to all areas of real estate transactions. Help agents resolve difficult transaction issues. Coach agents on difficult customer and sales issues.
- Organize and lead effective office sales meetings.
- Achieve high sales associate participation and satisfaction in training and education programs and initiatives, including company and office-level programs.
- Implement office activities and community outreach to create positive office morale and community exposure.
Other Management Responsibilities
- Develop and maintain a positive and motivated office environment through good communications, strong sales associate and staff relationships, and office events and programs. Minimize and effectively resolve sales associate and staff conflicts or complaints. Maintain high visibility and availability for sales associates and staff.
- Actively participate in community activities, local and state board of realtors.
- Develop and maintain knowledge of all applicable company policies and procedures, real estate regulations and guidelines, and industry market information and trends.
- Ensure staff compliance with all applicable company and regulatory policies and procedures.
- Perform other duties as requested or as needed to fulfill the purpose of the job.
Qualifications
Education:
- Bachelor’s degree in a business-related field with advanced professional management training; or equivalent work experience and knowledge.
Experience:
- Six years of real estate experience with a documented history of sales success and strong transactional expertise.
- General business experience in sales, management, or administrative management, including budgeting, supervisor experience, and business planning.
- Previous real estate sales management experience with successful results in both profit management and sales associate recruitment and retention desired.
Knowledge and Skills:
- Solid knowledge of all aspects of state and federal real estate regulations.
- High level of technical and transactional real estate expertise.
- Competent technology skills to include basic MS Office skills, proficiency in real estate-related internet applications, and experience with communication device technologies.
- Excellent oral and written communication skills, including presentation skills.
- Excellent interpersonal skills.
- Ability to prioritize and handle multiple issues and projects concurrently. Strong organizational skills with a high degree of quality and detail orientation.
- Effective analytical, problem-solving, and decision-making skills.
- Action-oriented.
Other (licenses, certifications, schedule flexibility/OT, travel, etc.):
- Must be a licensed Realtor
- Brokers license (requirement may vary by state or office).
We are an Equal Opportunity Employer
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