Quality Control Program Manager

ECC is seeking a Quality Control Program Manager at our Camp Lejeune, NC location. This position is primarily responsible for strategic oversight of Quality Control programs for construction projects and business activities fostering client satisfaction with internal and external customers. In this position, you will: 

• Establish effective quality control programs for areas of responsibility
• Ensure that all programs align to the Company’s Quality Control policies and contractual requirements
• Implement best practices, continuously seeking to improve performance
• Maintain useful and value-added monitoring systems of quality related documentation
• Take appropriate action to ensure that documentation is reviewed, completed thoroughly & accurately, and retained in accordance with company standards
• Create and oversee the implementation of programs to effectively manage risk and eliminate/minimize loss
• Ensure direct reporting managers conduct appropriate and thorough follow-up on Incident Reports/Investigations
• As needed, represent the Company to facilitate client acceptance at project close-out and generate regulatory responses
• Actively contribute to the development and ongoing improvement of Quality Control policies and procedures
• Collaborate with Health & Safety and/or Quality Control counterparts to ensure that work supports and aligns with efforts in both functional areas
• Establish and provide reports on metrics measuring effectiveness and performance
• Provide ongoing status updates to executive management with recommendations for dealing with substandard performance
• Conduct reviews for complex projects assisting reporting managers and staff in identifying potential challenges
• Mentor, coach, and guide reporting managers in proactive problem resolution
• Ensure that work activities align with department budgetary parameters and strategic objectives
• Collaborate with Human Resources in selection and placement of new staff members. Ensure that staff receives training, career development, performance management, and coaching to effectively perform within the organization
• In addition to the accountabilities above, other responsibilities, tasks, and deliverables may be assigned to the incumbent of this position

Requirements

• Previous direct responsibility for contract compliance in government construction or environmental projects
• Working knowledge of workplace quality control concepts
• Proven ability to implement programs to address complex needs and problems
• Capable of communicating with persuasiveness and exercise effective negotiation techniques as needed
• Demonstrated success in effectively coaching mid-level management to achieve strategic and tactical objectives
• Skilled in interfacing with executive management to obtain support and required resources
• Competent in using Microsoft Office products, email systems, and Windows
• Previous leadership and direct supervision of management level staff and remote project teams
• Fifteen years of progressive experience in a position directly related to quality control for construction
• Must have construction quality control experience on federal projects
• Candidate shall have completed the course entitled "Construction Quality Management for Contractors”.
• Education - A Bachelor’s degree in Engineering, Architecture, Construction Management, Environmental Health & Safety or related field is required.  Equivalent combination of education and experience may be substituted for this requirement.

Preferred Qualifications

• Professional Engineer (PE) or Certified Quality Management (CQM)
• Master’s degree in Engineering, Architecture, Construction Management, Environmental Health & Safety or related field
• OSHA 30 Hour Construction Certification
• Prior direct management experience in self performance and subcontracted projects
• Previous experience overseeing multiple, concurrent projects (of various degrees of complexity) on a global scale