Senior Living Associate

Overview

Ecumen Seasons at Maplewood is hiring a Sales Specialist. Ecumen Seasons at Maplewood consists of 120 independent living and assisted living rental apartment homes, as well as 30 additional residences for seniors requiring memory care services.

• Full-Time; 80 hours/pay period
  • Monday-Friday - 9:00 am to 5:30 pm
• Occasional weekend leader on duty
• Paid holidays off!

Ecumen Overview

Ecumen is an industry leader dedicated to advocating for older adults by providing housing choices, compassionate healthcare, and innovative services. For 160 years Ecumen has cared for those in need. Now, as Minnesota’s 8th largest senior living provider, we continue to advocate for those we serve.

 

Join a team where you can make a difference in advancing our mission to serve our older adults, while we commit to creating a place where everyone belongs.

Responsibilities

The Sales Specialist is responsible for partnering with the community Senior Living Consultant to meet occupancy and revenue goals. This position is directly responsible for day-to-day sales operations, lead and prospect cultivation and conversion, and move-in coordination.

 

Additional Information:

• Benefit Eligible - Medical/Dental/Vision
• 401k Retirement Plan with 6% Company Match
• PTO Caregiver & Crisis Leave
• Paid Holidays Off (9 holidays 2 floating holidays)
• Team member referral program
• SmartDollar
• Employee Assistant Program
• Pay Active
• Free private parking for all team members
• Collaborative Team Environment
• Growth opportunities
• & so much more!

 

Essential Job Responsibilities include: 

Supports a relational sales process for the site. Ensures proper lead/CRM management and nurturing of prospects from inquiry to move-in including providing tours, explanation of services, follow-up, collecting reservation deposits and move-in coordination to meet or exceed sales goals and ensure a smooth transition for new residents.

Conducts outreach and assists  with management of referral relationships with key stakeholders, such as discharge planners, county case managers, senior centers and transitional care providers.

Effectively communicates with interdisciplinary team members such as Senior Living Consultant, Executive Director and Clinical Lead to ensure a smooth and seamless process for the prospects from assessment through move-in.

Assists Senior Living Consultant with compiling and maintaining key reporting metrics that monitor site sales performance and budget occupancy. 

Assists in the implementation of an Ecumen standard marketing and media plan to generate leads and brand awareness.

Stays abreast of local market trends and competitors to position the site as competitively as possible.

Other duties as assigned.

Qualifications

Sales Specialist

Minimum Required Qualifications: 

• High school diploma or GED 
• 2 years in Sales and Marketing and/or healthcare related experience.
• Ability to communicate effectively in both verbal and written formats
• Proficiency in Microsoft Office software (e.g. Word, Excel, Outlook)
• Must be flexible and adaptable to changing situations including able to work irregular hours, attend meetings and special events.
• Ability to follow all safety rules, regulations, policies and procedures of the facility including but not limited to:  Vulnerable Adult and Abuse Policy, HIPAA, Resident’s Bill of Rights, Universal Precaution, AWAIR, OSHA, Right to know, SDS, ADA, HUD Policy and Procedures, Fair Housing laws and regulations

 

Preferred Qualifications:

• Bachelor’s degree in Sales and Marketing or related field 
• Ability to multi-task and meet deadlines.
• Experience with sales and marketing software
• Experience working with Seniors

Equal Opportunity Employer

Ecumen is an Equal Opportunity Employer (EOE).  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, familial status, disability, or status as a protected veteran.     We participate in E-Verify.