Employment Specialist/Case Manager

Salary & Benefits: $40,000 year

Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Employment Specialist position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

As an Employment Specialist you will provide case management and career counseling to both adult and youth customers. You will provide support and assistance in all areas related to gaining and/or retaining employment and career advancement. The Employment Specialist will act as a liaison between local employers and program participants. You will identify job-related responsibilities and tasks though job analysis. You will build business relationships with local area employers aligned with the SCWIB industry sectors. The Employment Specialist will market and develop On-the-Job Trainings (OJT), Customized Training (IWT) and Work Experience opportunities.

Essential Functions:

• Provide individualized assessment of work, family and personal development needs and opportunities to adults and youth
• Provide comprehensive case management and follow-up to ensure positive outcomes and goals are met as required by contract
• Determine WIOA eligibility and accurately complete required documentation for enrollment
• Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment
• Provide individualized basic skills assessment and identify employment goals based on career interest, ability, and personal development considerations
• Provide referrals to appropriate community service or social service agencies as needed
• Encourage customers to participate in and follow through with planned activities as outlined in contract with funding agency
• Develop Individual Services Strategy in conjunction with youth
• Assist youth in accomplishing the goals of the Individual Service Strategy
• Build one-on-one working relationships with adults and youth to assist in mitigating challenges to obtaining and retaining employment
• Facilitate educational activities in individual and group settings to remediate basic skills and increase functional educational levels
• Coordinate onsite and offsite career awareness field trips with employers and educational facilities
• Oversee customer activities and assist with workshop schedules
• Create solutions to customer attendance problems
• Maintain customer files as specified by contractor
• Provide consistent and comprehensive case management follow-up and retention services, ensuring that post-placement contacts are made as required by specific contract and accommodating customer work schedules
• Document all participant contacts and activities in case progress notes
• Work with the team on implementing processes that increase customer engagement

• Contact employers by phone, referral or in person to schedule face-to-face meetings
• Introduce employers to Missouri Job Center services and available training programs during initial employer visit
• Develop a network for potential business leads and reconnect employers who no longer utilize services
• Develop and distribute electronic/paper outreach materials in collaboration with Missouri Job Center partners, according to SCWIB policies
• Generate new and recurring job openings, including those generated by serving the incumbent workforce
• Train employers to use MoJobs and explain how to input job orders
• Enter all employer information and employer contacts into appropriate systems and monitor employer activities
• Review participant employment skills and match with active positions in MoJobs
• Represent EDSI at conferences, meetings and targeted social functions as required
• Post and maintain job orders in the system, enter employer services and open new business folders

• Establish detailed documentation of all client records to maintain organized database and generate all project reports as needed
• Share information with appropriate staff and/or funding agencies
• Provide regular updates to the Program Manager

• Meet performance criteria on a weekly, monthly, and annual basis

• Assist in the preparation of project reports as needed
• Ensure that positive outcomes and goals are met as required by contract

• Perform other duties as assigned

Education and Experience Requirements:

• Career counseling experience
• Experience working with people with developmental disabilities preferred

• 1-3 years of sales or business experience preferred
• Ability to prioritize tasks and document visits and contacts
• Demonstrated telephone, computer, and written communication skills
• Ability to maintain flexibility as needs of contract or contractor require
• Bachelor’s degree in Education, Social Work, Human Resources, or a related area preferred
• Knowledge of Microsoft Office programs
• Valid Driver’s License and an automobile are required

Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• case management or social services: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: On the road