Business Continuity Manager
Job Posting for Business Continuity Manager at Edward Jones
At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000 branch offices where our more than 7 million clients live and work.
In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.
In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.
The BC Risk Manager will join the Business Resilience department as it grows, scales, and matures the firm's Busines Resilience Program. The Risk Manager will assist in creating capabilities within Business Resilience to better understand and manage the firm's outsourcing risk and the operational readiness of the Firm's Third Parties. This includes the ongoing design management and execution of the Third Party Resilience assessment program
BC Risk Manager is responsible for:
Functional Skills
BC Risk Manager is responsible for:
- Supporting Business Resilience Programs with a focus on Third Party, and Cyber Resilience.
- Contributing to the establishment of the ERM framework and supporting its implementation in Business Resilience
- Contributing to the establishment, maintenance, and embedding of the Third Party Resilience Assessment program
- Providing consultation to Vendor Relationship Owners, Supplier Risk, and BCP regarding recommendations for Third Parties and potential mitigation strategies
- Partnering with BCM Governance, Enterprise Risk, Internal Audit, and other Risk Partners to ensure regulatory requirements are being met and comply with the firm’s resiliency strategy
- Understanding BCP and Third Party regulatory requirements that are applied to the Financial Services Industry
- Clearly communicating highly complex models and business concepts to all levels of the firm, including Sr. Leadership, in both written and oral form, in order to effectively influence critical decisions or actions.
- Proactively working to impact current and future business results and decisions.
Functional Skills
- Demonstrated ability to apply operational risk management principles to business and technology processes.
- Demonstrated participation in cross-functional teams.
- Demonstrated ability to understand (or learn) the 3rd party business functions as well as the Technology functions relating to the 3rd party business functions and services as required.
- Demonstrated ability to analyze, comprehend, and leverage complex risk and operational data.
- Knowledge of key program components pertaining to third party resilience including assessing compensating controls and making recommendations to internal stakeholders.
- Basic understanding of technology data center recovery methodologies in order to effectively consider those in the business area plans.
Education/Certification
Years of Relevant Experience
Problem Solving
As a financial institution, many issues are governed by regulation, internal policies, procedures, and guidelines which provide direction, but also present opportunities and constraints to problem solving.
Decision Making:
Span of Influence:
This position has influence over business decisions which can impact the entire firm – including clients, home and branch offices, technology support, and clients. This position is seen as a subject matter expert in technology and operational risk requirements related to third parties. Business and technology areas look to the Business Resilience department to help identify and assess operational risks and to provide sound advice and direction to ensure the firm is making informed decisions related to operational preparedness to manage potentially severe business disruptions.
- Bachelors Degree in a business or technology related field is required.
Years of Relevant Experience
- Minimum of 5 years' experience in Risk Management, Business Continuity Planning, Technology, Third Party Risk, or related work experience.
- Experience with the Financial Services Industry is preferred.
Problem Solving
As a financial institution, many issues are governed by regulation, internal policies, procedures, and guidelines which provide direction, but also present opportunities and constraints to problem solving.
- Partner with stakeholders to identify, assess, and mitigate potential risks to the firm.
- Ability to provide alternative solutions to nearly any given situation.
- Ability to perform fast-paced, but sound problem-solving during highly stressful crisis and incident management situations.
- Lend expertise and provide direction to firm leaders, business and technology partners, and BC team members when difficult or unusual risks are identified.
- The ability to work in a fast paced environment when a situation arises to assess the impact of an event and determine the potential courses of action to take and present those to the BCP Director, the division principal, or other firm leaders for decision making.
- Ability to work with technology and business areas to influence the development and implementation of viable mitigation strategies for potential business disruptions.
- Ability to develop and assess various scenarios to ensure that exercising and testing appropriately demonstrates plan viability and operational readiness.
- Ability to work with business areas to ensure that 3rd party service and product provider plans adequately support the firm's business functions.
Decision Making:
- This position will have a moderate level of autonomy to identify and mitigate operational and technology risks of third parties. Initiatives and planning efforts are reviewed with colleagues and leaders; however the Activities will be directed by the BC Sr. Manager, but will be performed independently. The position is responsible for working directly and independently with the business and technology owners and leaders and/or other stakeholders to develop strategic and operational solutions that incorporate the business and regulatory requirements, while minimizing business risks.
- Ability to assess a potential risk situation and make the most prudent decision recommendations considering all available data
Span of Influence:
This position has influence over business decisions which can impact the entire firm – including clients, home and branch offices, technology support, and clients. This position is seen as a subject matter expert in technology and operational risk requirements related to third parties. Business and technology areas look to the Business Resilience department to help identify and assess operational risks and to provide sound advice and direction to ensure the firm is making informed decisions related to operational preparedness to manage potentially severe business disruptions.
- The role must ensure that the firm's third party controls are in alignment to support business resiliency and recovery plans.
- This position will have cross-functional, but non-direct, leadership responsibilities.
- 2021 FORTUNE 100 Best Companies to Work For® By Great Place to Work® and FORTUNE Magazine – Edward Jones was named No. 20 on the list.
- From FORTUNE ©2021 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Edward Jones Investments.
- 2021 Corporate Equality Index – Edward Jones joins the ranks of 767 major U.S. businesses that received top marks in the Foundation’s 19th annual scorecard on LGBTQ workplace equality.
- From The Human Rights Campaign. All Rights Reserved
- 2021 Training Top 100 list - Edward Jones ranked No. 19, up six spots from last year in its 21st consecutive year on this prestigious list.
- J.D. Power, 2021 – Edward Jones has ranked "highest in Employee Advisor Satisfaction among Financial Investment Firms" in the J.D. Power 2021 U.S. Financial Advisor Satisfaction Study.
- Edward Jones received the highest score among employee advisors in the J.D. Power 2007,2008, 2010, 2012-2015, 2017-2021 Financial Advisor Satisfaction Studies of employee advisors’ satisfaction among those who are employed by an investment services firm. Visit jdpower.com/awards for more information.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:
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Salary.com Estimation for Business Continuity Manager in Saint Louis, MO
$123,672 to $166,961
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