What are the responsibilities and job description for the Supplier Performance Program Manager position at EDWARD JONES?
At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000 branch offices where our more than 7 million clients live and work.
In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.
In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.
Responsible for the building and execution of internal tools, best practices, forms/templates and systems required to manage the Supplier Management life cycle. This role will be a part of the Supplier Performance Center of Excellence (COE) and will be responsible for maintaining, improving and building the tools and best practices needed to efficiently, and effectively, run a Sourcing and Supplier Performance Management function.
This role is also responsible for increasing the firm's overall capabilities, and consistency, as it relates to managing third party supplier relationships. This includes the development and delivery of training for functional areas across the firm and acting subject matter expert to assist functional area leaders as they develop their Supplier management skills and/or need assistance with Supplier performance issues or problem solving.
This role will work closely with Firm Planning, Third-Party Risk, Legal and Financial Reporting to streamline processes, while reducing risk.
This role is does not have direct people leadership responsibilities.
Key Responsibilities:
This role is also responsible for increasing the firm's overall capabilities, and consistency, as it relates to managing third party supplier relationships. This includes the development and delivery of training for functional areas across the firm and acting subject matter expert to assist functional area leaders as they develop their Supplier management skills and/or need assistance with Supplier performance issues or problem solving.
This role will work closely with Firm Planning, Third-Party Risk, Legal and Financial Reporting to streamline processes, while reducing risk.
This role is does not have direct people leadership responsibilities.
Key Responsibilities:
- Creation and ongoing ownership of tools, templates, and best practices provided by the COE
- Maintenance and improvement of existing policies to ensure clarity and applicability
- Act as a resource of functional area leaders as they manage supplier relationships, engaging as necessary to solve problems and suggest ways to make improvements
- As necessary, take on responsibility for a subset of suppliers who need active and engagement management
- Facilitate handoff of a signed agreement to the functional business area ensuring a clear understanding of their, and the suppliers, responsibilities
- Monitoring contracting structures to ensure effectiveness, manageability, and the sharing of trends which may provide opportunities for improvement
- Internal and external reporting of results
- Related degree required; Business, Accounting, Finance, Supply Chain. MBA a plus.
- 3-5 years of indirect sourcing or supplier performance management experience.
- Demonstrated experience in sourcing and supplier performance management as well as broad knowledge of contracting fundamentals.
- Experience developing and maintaining supplier performance dashboards and reports
Demonstrated track record of improving supplier performance - Ability to develop and maintain internal and external relationships even when delivering direct feedback
- Highly effective verbal and written communication skills
- Strong negotiation skills
- Proven ability to effectively interface with a diverse range of roles at all levels
- 2021 FORTUNE 100 Best Companies to Work For® By Great Place to Work® and FORTUNE Magazine – Edward Jones was named No. 20 on the list.
- From FORTUNE ©2021 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Edward Jones Investments.
- 2021 Corporate Equality Index – Edward Jones joins the ranks of 767 major U.S. businesses that received top marks in the Foundation’s 19th annual scorecard on LGBTQ workplace equality.
- From The Human Rights Campaign. All Rights Reserved
- 2021 Training Top 100 list - Edward Jones ranked No. 19, up six spots from last year in its 21st consecutive year on this prestigious list.
- J.D. Power, 2021 – Edward Jones has ranked "highest in Employee Advisor Satisfaction among Financial Investment Firms" in the J.D. Power 2021 U.S. Financial Advisor Satisfaction Study.
- Edward Jones received the highest score among employee advisors in the J.D. Power 2007,2008, 2010, 2012-2015, 2017-2021 Financial Advisor Satisfaction Studies of employee advisors’ satisfaction among those who are employed by an investment services firm. Visit jdpower.com/awards for more information.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. [ Link removed ] - Click here to apply to Supplier Performance Program Manager to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:
Salary: $66379 - $109459
Category: Headquarters
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Salary : $66,379 - $109,459
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