Junior IT Coordinator(PART-TIME)

Entry Level position for an IT Coordinator who will maintain our technology equipment on a regular basis. You will be responsible for ensuring that all computers within the company work efficiently and effectively, enabling students and employees to work without issues. One of your main duties as a Junior IT Coordinator is to troubleshoot lab computers issues that arise during usage and to find a permanent solution to prevent future similar errors. Additionally, you will be responsible to make sure campus wifi, VOIP, network computers, printers, iPads, and media rooms are working in an optimum condition.

-----------THIS JOB OPENING IS ONLY PART-TIME FOR 20 TO 25 HOURS A WEEK------------

-----------THIS JOB OPENING IS ONLY PART-TIME FOR 20 TO 25 HOURS A WEEK------------

-----------THIS JOB OPENING IS ONLY PART-TIME FOR 20 TO 25 HOURS A WEEK------------

-----------THIS JOB OPENING IS ONLY PART-TIME FOR 20 TO 25 HOURS A WEEK------------

Responsibilities

• Check iLab computers to ensure optimum performance for student use.
• Check every two weeks all EF iPads to ensure approved apps are installed and functioning correctly.
• Ensure all media rooms (Projector, Sound, PC performance) are working at optimum conditions for teachers’ lectures and assist teachers with any IT issues.
• Open services ticket request with higher level support for any IT related issues.
• Ensure all network printers are functioning correctly and order supplies as needed.
• Learn the EF identification system to help troubleshoot identification printer issues and student allocations. Ensure identifications are perfectly working before student’s registration.
• Ensure campus emergency information is printed on the back side of all new IDs.
• Maintain an up-to-date inventory of all IT’s equipment and RMA devices.
• Create Dell support request for hardware issues (bad hard drive, motherboard, power, etc…).
• Assist will all new computer setups.
• Assist the network and system admin team in case of an emergency during any outages.
• Check wifi services throughout the campus for any dead/weak signal on a monthly basis.
• Troubleshoot basic hardware/software issues for Windows 2007 and Windows 10.
• Responsible for re-image all workstations when needed
• Assist students with wifi connectivity issues on their phones, laptop, or iPad devices.
• Assist with special projects and help IT Manager with monthly task as needed.

Requirements

• Must be able to troubleshoot hardware and software issue (Win 7/10).
• Basic knowledge of Microsoft office and Google suite.
• Basic knowledge of networking (must know what is an Ethernet cable, patch panel, switch, router, access point, etc…)
• Basic knowledge troubleshooting printer issues.
• Basic Knowledge of VOIP

-------THIS JOB OPENING IS ONLY PART-TIME FOR 20 TO 25 HOURS A WEEK----------THIS JOB OPENING IS ONLY PART-TIME FOR 20 TO 25 HOURS A WEEK---------

-------THIS JOB OPENING IS ONLY PART-TIME FOR 20 TO 25 HOURS A WEEK---------

About EF Education First: At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.

When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.

Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at https://www.ef.com.

Job Type: Part-time

Pay: $14.00 - $20.00 per hour

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Brighton, MA 02135: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location