What are the responsibilities and job description for the Business Office Manager/HR position at EHG?
Eastern Health Group is a family of skilled nursing facilities and rehabilitation centers. We are resident-centered and quality-focused! Our workplace culture is all about uplifting people. If you are looking for a healthcare organization where you can bring your best "you" to work, where you can make a difference, and where you can team-up with like-minded co-workers, then we are also looking for you. Join us!
We are currently seeking a Business Office Manager/HR Coordinator to join our team.
While working here, you will enjoy:
- Employee Engagement Activities
- Positive work environment
- Excellent Training
- Competitive Pay and Benefits
Position Summary:
Supervise, coordinate, and perform business office functions under the direction of the Administrator in accordance with sound business and accounting practices.
Essential Duties & Responsibilities:
- Prepare and submit reports on a timely basis as required and directed by the Administrator, the company and governmental agencies.
- Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents.
- Prepare and submit monthly resident billings for services provided.
- Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments in coordination with outside billing company.
- Monitor and manage the accounts receivable collection process in coordination with outside billing company.
- Pursue past due accounts persistently and maintain proper back-up documentation.
- Obtain and submit all required documentation to bill third party payers as per program/company guidelines.
- Maintain financial records including any cash receipts, cash disbursements, accounts receivable, accounts payable, payroll journal, as directed.
- Prepare payroll.
- Attend department head meetings, seminars, and workshops, when approved, to assure current knowledge of State and Federal laws and regulations pertaining to bookkeeping functions.
- Responsible for reconciling all facility cash and accounts.
- Verify that resident trust is accurately recorded.
- Maintain an accurate accounting of patient trust funds including monthly reconciliation and quarterly statements to responsible parties. Reconcile petty cash for patient trust fund daily.
- Participate in the resident admission process by providing explanations of the facility's rates, billing cycle and payment terms, including collecting the first month's advance payment upon admission.
- Supervise and oversee other business office clerical staff, as assigned.
Job Requirements:
- HS Diploma required, Bachelor’s degree in Business preferred (or relevant experience in long-term care).
- Minimum of 2 years related experience.
- Effective verbal and written English communication skills.
- Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
- Highest level of professionalism with the ability to maintain confidentiality.
- Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
- Customer service oriented with the ability to work well under pressure.
- Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
- Strong analytical and problem solving skills.
- Ability to work with minimal supervision, take initiative and make independent decisions.
- Ability to deal with new tasks without the benefit of written procedures.
- Approachable, flexible and adaptable to change.
- Function independently, and have flexibility, personal integrity, and the ability to work effectively with employees and vendors.
EOE.