What are the responsibilities and job description for the Collections Supervisor position at EIS?
About US
EIS is a leading North American distributor of process materials, production supplies, specialty wire and cable and value-added fabricated parts for the electrical OEM, motor repair and assembly markets.
Our culture is highly innovative, collaborative and focused on building and maintaining relationships that allow us to surpass our customers’ expectations. We embrace the qualities that make each of our team members unique and develop each other’s skillsets so that together we can be stronger than the sum of our parts.
COLLECTION SUPERVISOR JOB DESCRIPTION
Provide financial and administrative direction to ensure efficient, timely and accurate processing of transactions for the credit and collection department. This includes overview of collection activities, account reconciliations, researching and resolving customer/vendor discrepancies, working internal and external customers, monitoring payment activities, general ledger activities and reporting as needed. The position will be to streamline overall activities by documenting, implementing and ensuring processes and procedures outlined are followed for the accounting department. This position also manages direct reports and assists in performance evaluations to achieve goals set forth by management.
DUTIES & RESPONSIBILITIES
- Manage the professional development and productivity of all collection staff members
- Heavy activity via phone, email and systems
- Managing a portfolio accounts critical to the organization as directed
- Develop and maintain key metrics as required by management
- Perform account reconciliations for accounts receivable and accounts payable
- Monitor reporting for non-payments, delayed payments and other irregularities
- Research and resolve discrepancies
- Develop, implement, train and ensure compliance with department policies and procedures
- Identify communication gaps and business needs to develop plans for improvement
- Complete month-end, quarter-end and end of year reporting requirements and close process
- Assist in the performance evaluations
- Perform various close activities and support audit requests as directed by management
- Other tasks as directed by management
SKILLS
- Accuracy and detail-oriented
- Good verbal and written communication skills
- Strong organization, problem solving and analysis
- Proactive, innovative and adaptable
- Strong sense of urgency
- Proficient in Microsoft excel, including formulas and v-lookup
Education and Experience:
- High School Diploma with some college
- 7 years of experience in Accounting with staff management, SOP documentation and training experience
Physical Abilities:
- Long hours sitting, standing and utilizing office equipment/computers
- Ability to lift 25 pounds on occasion