What are the responsibilities and job description for the Assistant Store Manager position at El Tigre Food Stores?
El Tigre provides a unique workplace experience for all of our cashiers. Our goal is to make sure our team members succeed in a fun, family focused environment. If you are a team player interested in learning and growing, El Tigre is the place for you to begin your career journey.
The Assistant Store Manager is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register. They also supervise the daily store operations in the absence of the Store Manager.
Duties and Responsibilities
The essential job functions include, but are not limited to:
· Provide professional and friendly assistance to customers, vendors, and other Associates.
· Perform basic math functions to collect payments, make accurate change and maintain an accurate cash drawer. Operate cash register to ring sales.
· Ensure and assist with all regular cleaning activities to keep store clean and orderly, including bathrooms and fuel dispensers.
· Follow and enforce all Company Policies and Established Procedures in the store’s operation and comply with State and Federal laws on Alcohol, Tobacco, and lottery sales.
· Ensure associates are following all Company Policies and Established Procedures and State and Federal laws and coach when needed.
· Participate in stocking of items and marketing promotion efforts.
· Supervise and give instructions in the absence of the Store Manager or Assistant Manager.
· Check in merchandise deliveries from vendors.
· Put out the lottery book.
· Resolve customer concerns, complaints, or requests in a timely manner. Report all customer feedback and action taken to the Store Manager.
Qualifications
The position requirements include, but are not limited to:
· Minimum three (3) years’ experience in a Convenience Store and/or food service environments.
· Experience with professional cash handling procedures.
· Basic computer knowledge.
· Possess a Texas Alcohol Beverage Commission card to sell alcohol.
· A current valid driver's license with a clean abstract is required.
Competencies
· Comfortable in a fast-moving, demanding environment.
· Positive, can-do attitude and true ownership mentality.
· High energy and strong work ethic. Self-motivated to achieve excellence.
· Excellent customer service and interpersonal skills.
· Possess effective leadership, coaching and management behaviors.
· Ability to teach, demonstrate, communicate, and promote a guest-focused attitude and approach.
Education
The position requires the following educational experience:
- High School Diploma.
Incentives/Benefits:
· Flexible Work Schedules
· Exceptional Training
· Competitive Pay
· Great Health Benefits
· Career Advancement and Development Opportunities
· Referral Program
· 401K With a Competitive Company Match