Warranty Billing/AR

Job description: To assist with all aspects of the warranty department, including billing, collection, payment application, call taking for service call set up, and account & billing reconciliation.

Qualifications:

• Experience with collection calls.
• Demonstrates customer service, interpersonal communication, and ability to multi-task.
• Moderate warehouse work with returning used & defective parts that may be dirty or greasy.
• Experience in service/repair or related industry is preferred, but not necessary.
• Ability to work in a team environment a must.

We are a fast-paced commercial kitchen equipment repair company. Office hours are M-F 8am-4:30pm, office located in Rosedale, MD. We offer competitive salary, excellent benefits, medical insurance starts 1st of the month after hire. *Must pass pre-employment drug screening and background check.

EMR is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors.

Position Benefits:

• Excellent salary & benefits-potential to make over six figures/year, paid vacation, 401K (discretionary company match).
• Trustmark Insurance (Cigna network)—3 P.P.O. plans offered (PPO H.S.A plan (high deductible, lower premium), Mid. PPO plan (lower deductible, mid range premium), High PPO plan (higher premium, co-pay only/no deductible)
• 4 coverage levels for insurance: Employee, Employee Spouse, Employee Children, and Family coverage.
• Prescription plan included in the medical insurance.
• Two Dental Plans-separate premium from the medical insurance.
• Vision Insurance.
• Identity theft protection & legal advice through ID Shield.
• Short Term Disability Insurance –EMR pays 100%.
• Option to purchase Long Term Disability Insurance.
• Term Life Insurance –$15k Company paid, with the option to buy additional coverage.
• All Insurance coverage begins the first of the month after hire date.
• 401K—immediate auto enroll at 3% in addition to discretionary company match.
• 100% Tuition Reimbursement- eligibility begins after 1 year of employment & classes must be at least 50% job related material.
• Opportunity for additional income: Monthly & annual profit sharing bonus, referral bonus for hard-to-fill positions.
• Ongoing training provided.

Paid Leave:

• 17 days PTO accrual per year – 1st year is prorated.
• 3 days paid Jury Duty.
• 3 days Funeral leave.
• 8 holidays & 2 floating holidays per year. Double time earned for working a holiday.
• Paid Wellness day (paid day off to attend annual wellness physical)

Job Type: Full-time

Pay: From $18.74 per hour

Schedule:

• Monday to Friday

Work Location: In person

Salary : $15 - $19