What are the responsibilities and job description for the Director of Hospitality position at Elegance?
Culinary Services:
• Oversee the execution of innovative, nutritionally balanced menus that cater to the preferences and dietary needs of our residents.
• Ensure that culinary operations maintain high standards of food quality, presentation, and service.
• Collaborate with community chefs/cooks and dining staff to create a dining experience that fosters community and enjoyment.
Engagement Services:
• Develop and implement a comprehensive resident engagement program for both assisted living and memory support that
promotes physical, mental, and social well-being among our residents.
• Oversee community engagement programs that enhance the quality of life for our residents.
• Direct social media content and posting frequency for the community.
• Collaborate with Marketing to effectively coordinate community events with residents, team members, and outside vendors.
• Manage resident orientation program.
• Foster a culture of inclusion, respect, and compassion within the engagement department.
Maintenance:
• Oversee the maintenance and housekeeping services for the community to provide a safe and comfortable living environment for
residents.
• Manage the standardized delivery of maintenance and housekeeping services.
Certifications, Licenses, and other Special Requirements
CDP preferred.
Essential Skills
Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred. Minimum of 1 year of
progressive leadership experience in senior living, hospitality, or a related industry. Strong understanding of culinary operations,
resident engagement, and environmental services within the context of senior living communities. Must be proficient in Microsoft
Office (Excel, Word, Power Point, Access) or similar products. Extensive knowledge of statistical methods, data analysis and
presentation. Excellent communication skills (oral and written, group, and one-on-one) and interpersonal skills. Ability to
work with a varied population of patients, staff, leadership, and physicians. Excellent problem solving, listening, customer
service, and organizationalskills. Ability to work independently and in a team environment. The ability to influence change
without direct authority. Ability to effectively manage multiple priorities in a fast-paced environment.
