Associate, Vehicle Acquisition Status - Hybrid

Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. What We Need We are looking for an Associate, Vehicle Acquisition Status who will play a critical part in engineering top-notch products and services in a unique industry and at a rapidly growing organization. Are you: Experienced in using VLOOKUP and Pivot Tables in Excel? Able to provide a high level of customer service and support? As the Status Associate, you will provide timely and accurate status of all orders throughout the ordering process for our clients. Responsible for tracking all assets from order entry through delivery and ensure that relevant information is clearly reflected in Element’s systems for internal and external use. A Day in the Life Effectively work with vehicle manufacturers, vendors and dealers to collect and record the most up to date information regarding the progression of a vehicle order through delivery and plate issuance. Data extraction from vendor website, data input into internal system, documentation and follow-up related to the order Establish and maintain relationships with suppliers Set expectations with vendor of their role in the end-to-end order process Effectively communicate with internal client-facing teams on specific or general issues that will delay progression of vehicle order Respond to Service Cloud cases from internal/external customers with 90% On Time Target Closure rate. Requirements High School Diploma/GED required 2-3 years of business experience, preferably Fleet or Vendor Management Microsoft Excel - Intermediate User VLOOKUP, Pivot Tables) Ability to work a hybrid work schedule in our Sparks, MD office location #LI-SJ1 #LI-Hybrid What’s in it for You • A culture of innovation, empowerment, decision-making, and accountability • Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness • Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) • Hybrid work environment for most positions Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended. Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans’ status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744. Element Fleet Management is the global leader in the fleet management industry, providing a full suite of customized services and consulting for our clients with commercial vehicle fleets. We offer our clients everything from streamlined vehicle purchasing and technology solutions to personalized driver safety resources. We simplify fleet management so that our clients are free to achieve their business goals, knowing that their vehicles are in good hands.