Analyst Consultant (US)

Location: Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The Analyst Consultant is responsible for working with Business and IT stakeholders to understand the problem domain and provide analysis to capture and manage quality requirements that align with the system solution.

How you will make an impact

Primary duties to include, but are not limited to:

• Works on highly complex business needs, develops epics and user stories manages backlog in tools and researches issues thorough subject matter expertise and an understanding of business processes.

• Responsible to work with the Business to understand the growth of the business so that critical data can be analyzed for solutioning.

• Proactively support the voice of the customer to ensure requirements meet the business needs and mitigate risk.

• Support strategic direction and may lead system requirements definition, design, testing, training and implementation support.

• Works closely with Business Owners, Product Managers and/or Product Owners to ensure business needs are captured, prioritized and understood to manage stakeholder expectations.

• Assists in the analysis of the functional business requirements and implementation details to ensure design meets non functional requirements.

• Participates in Product Roadmap planning and all phases of the SDLC.

• Primary Interface with initiative team to ensure they have a clear understanding of the requirements.

• Contributes to the development of operational readiness documentation, training materials to support rollout adoption and use of the system/functionality as needed.

• May provide support during the integration and acceptance testing phases and implementation.

• Demonstrated experience leading/working in collaborative teams and a proactive approach to daily interactions with stakeholders at all levels.

• Adheres to the current Software Delivery Life Cycle (SDLC). Anticipates and identifies opportunities for improvement including SDLC business processes and innovation.

• Agile principles and mindsets to be used to accomplish deliverables and communication.

• Performs in a leadership role to help guide team members and serves as an expert for the team.

• Acts as a change advocate and is a role model to others when adapting to different work styles, processes, tools and communications.
  

Minimum Requirements:

• Requires a BA/BS and minimum of 6 years experience, which should include analysis, project management, working knowledge of mainframe computer hardware and operating systems; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• The ideal candidate is resourceful, inquisitive, creative and displays a passion for being a problem solver, being a leader, hit the ground running, demonstrated assertive decision making style and have superior interpersonal skills strongly.

• Understands our billing systems and processes in RMB/ISG/WGS.

• Experience with mainframe computer, hardware and operating systems and the impacts of changes in the systems stream, testing/product quality processes, tools and methods strongly preferred.

• Agile framework experience preferred.

• Strong analytical and problem-solving skills are needed to perform the job.

• Ability to establish and maintain effective working relationships with team, business partners and application partners.

• Should be familiar with various IT platforms and services and how high-level application components work together. (RMB, Rhub, ISG, WGS, CIA, etc.)

• Must be self-motivated and can function as an effective team member with little supervision and work instructions.

• Collaborate with application owners to implement process changes and track to completion.

• Perform continuous readiness and remediation tracking.

• Guide control owners in establishing operational processes and controls.