What are the responsibilities and job description for the Associate Relations Consultant position at Elevance Health?
Associate Relations Consultant Sr.
Location: This position will work a hybrid model (remote and office). The Ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations.
The Associate Relations Consultant Sr. will be responsible for serving as the primary point of contact for associates and management for associate relations issues including but not limited to: investigations, agency charges (EEO, DOL), employment litigation, associate complaints, performance management, coaching, development, attendance, and other issues.
How You Will Make An Impact
Requires a BA/BS degree and minimum of 5 years of human resources experience; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities, And Experiences
Location: This position will work a hybrid model (remote and office). The Ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations.
The Associate Relations Consultant Sr. will be responsible for serving as the primary point of contact for associates and management for associate relations issues including but not limited to: investigations, agency charges (EEO, DOL), employment litigation, associate complaints, performance management, coaching, development, attendance, and other issues.
How You Will Make An Impact
- Provides advice, guidance, coaching, and training to associates and managers based on policies and legal consultation, and in accordance with employment laws and regulations
- Conducts investigations including managing the witness lists, determining line of questioning, analyzing credibility, researching related records as needed and maintaining written record of the investigation
- Debriefs leaders at all levels and HRBPs on findings
- Provides oversight of the company's internal investigations of associate complaints and serves as a liaison to Legal on associate relations matters
- Regularly partners with Ethics and Compliance on crossover investigations
- Partners with AR leadership and HRBP for requests for transition agreements related to the separation/termination process, and will regularly use persuasive and advanced communication skills to communicate will all levels of associates throughout the organization
- Develops and provides periodic associate relations-related analytical data and analyzes trends to determine appropriate action plans
Requires a BA/BS degree and minimum of 5 years of human resources experience; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities, And Experiences
- HR designation strongly preferred (SHRM-CP or SHRM-SCP ).
- Prior experience with Associate Relations and investigations strongly preferred.
- Workday or similar HCM experience preferred.
- ServiceNow experience preferred.
- Fortune/large company experience preferred.
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